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120 results found

  1. I'd like to integrate directly with Hotels.com from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    6 votes

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  2. Be notified when a payment fails because of an invalid card so that PM can request to cancel the reservation when the guest does not update a new card after 24 hours.​T

    1 vote

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  3. 1 vote

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  4. I want to connect my Hostfully account with LEKKESLAAP / TRAVELGROUND, local South African platforms

    1 vote

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  5. I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.

    3 votes

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  6. In Booking.com, I can set up whether there are breakfast/lunch/meal included in the rate.

    I would like to be able to set it on Hostfully or manage it directly in Booking.com

    1 vote

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  7. We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    1 vote

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  8. As I am in a municipal that Airbnb is the only registered platform with the city to accept any booking under 30 days, I still want the opportunity which I can list at other OTAs, but instead of that, I would need the option to list 30days+ in other OTAs.

    5 votes

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  9. VRBO has a new feature where you can have different cancellation policies for different times of the year. How to a use this feature with Hostfully. VRBO won't let me edit the cancellation policy. It would be great to have ability to create cancellation policies for different period.

    1 vote

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  10. On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.

    However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.

    This is a critical issue, so supporting this feature would mean a lot. Thank you.

    2 votes

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  11. Be able to select more than 1 of the service and select service per night.

    • For example, the breakfast price is based on one person, so if 2 people are staying they have no option to buy 2 breakfasts

    • If they are staying for 2 or more nights, there is no option to add breakfasts for additional mornings

    1 vote

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  12. Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...

    2 votes

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  13. I recently looked at the details of a guest's fees who booked through VRBO. Instead of stating "cleaning fee" it said admin fee. I went to change it on Hostfully and realized there is not a drop-down box for cleaning. Can Hostfully add it as I know VRBO does allow cleaning fees.

    1 vote

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  14. Using a channel manager has made things for difficult for me. I now have to handle security deposits, rejected payments, credit card fraud issues, collect- file - pay occupancy tax etc. All this was done by VRBO before I had a channel manager. Can you please get an arrangement with VRBO like you do with Airbnb that they will still provide those services even though we are using you.

    2 votes

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  15. 1 vote

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  16. When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.

    2 votes

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  17. 1 vote

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  18. At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    1 vote

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  19. I need to snooze a listing on Airbnb temporarily but I need the property show on Hostfully calendar to check upcoming bookings.

    However, snoozing the listing on Airbnb is overridden by Hostfully. The only way is deactivating the property in Hostfully but then I cannot view the bookings.

    It's really inconvenient.

    1 vote

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  20. like I said, I understand that. But whoever at Hostfully negotiates with Airbnb, if they could ask for that to change, that would make a difference in being able to book these Airbnb referrals. It doesn’t do us any good to know after the fact when the customers are questioning their total fees before booking and we have no idea what those are. I hope that makes sense to you now.

    1 vote

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