182 results found
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Be able to set up a trigger when a service is purchased during checkout flow
When a guest purchased for a service during the checkout flow, I would like to send out the auto message related to the service purchased
1 vote -
Add call to action options to custom templates
It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.
2 votes -
Airbnb review reminder trigger
Ability to have a condition for a trigger so that we can send a reminder after 10 days if the guests didn't leave a review on Airbnb
2 votes -
Have ability to turn off System template for specific reservations
Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.
I want to turn off system template on some bookings that we don't want to send out the message.
1 vote -
1 vote
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Variable to pull the VRBO listing URL
I want to have the Variable to pull the VRBO listing URL into the custom template.
2 votes -
VRBO Alternative Payment Link should fire for all failed Vrbo payments
At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)
5 votes -
Resend triggers if the lead's dates were modified
Triggers should fire again if the lead's dates have changed. For example "X days before stay starts".
1 vote -
Able to send the Hyperlink in SMS message
I want to have the option to send the Hyperlink in SMS message with no invalid format.
1 vote -
Show alerts when there's an error in email settings
I would like to be informed when there's an error in my Email settings because it leads to many failed triggers and messages
3 votes -
1 vote
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Have internal thumbnail image as a variable for quote messages.
The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!
1 vote -
Be able to create a trigger based on guidebook marketplace purchase.
As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.
1 vote -
Have ability to create a trigger event for "Awaiting guest ID" booking on Airbnb
I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".
1 vote -
Test a trigger feature
Be able to test a trigger with a click of a button
2 votes -
Allow for Triggered Messages to support company office house
Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!
1 vote -
Add a complex condition for reviews
Have an option to select: Only send if the guest hasn't left a review yet
11 votes -
Delete scheduled message once booking is canceled
I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.
5 votes -
Add more info to system template "Payment failed"
I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.
1 vote -
Support trigger for only Instant Book event
I want to add a trigger to send only to Instant Book.
1 vote
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