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  1. it would be really convinient if instead of having to create a trigger for a message to go out, that maybe certain trigger words that guests send would be able to trigger a response. For example, if a guest forgets the door code and the send a message asking "What is the door code again?" instead of me having to manually respond, maybe that question itself could trigger a response that would auto send the door code.

    3 votes

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  2. 3 votes

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  3. It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.

    3 votes

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  4. Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
    I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please

    3 votes

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  5. Adding property name variable to automated reviews is important to us. It customizes the review even more since we only have 5 messages.

    3 votes

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  6. 3 votes

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  7. Ability to have a condition for a trigger so that we can send a reminder after 10 days if the guests didn't leave a review on Airbnb

    2 votes

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  8. I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.

    2 votes

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  9. It would be valuable to add additional variables the the Review templates we use.

    I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.

    I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.

    2 votes

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  10. Add a variable for recommendations only guidebook

    2 votes

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  11. Create a way for guests to indicate when they leave the property so the cleaners can be notified and can start working on the earlier departure properties first.

    2 votes

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  12. I'd like to modify this [$PROPERTY_LIST$] as a template, so I can automatically send the available properties in certain dates, plues their final price next to it.

    2 votes

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  13. Allow a trigger for template message to be sent when pre-approval has expired (currently doing this through hospitable)

    2 votes

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  14. For now, it is not able to press enter to go to another line of a paragraph in the review template. It would be nice it is able to do that

    2 votes

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  15. I have payment settings, 10% collected at the time of bookings, and the remaining 90% to be collected 90 days before arrival.

    I would like to state the amount of 10% the guest paid in the template (for example: if the total booking is $100, guest paid $10 at the booking, I want to show $10) after the booking is confirmed.

    1 vote

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  16. 1 vote

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  17. I want to add a trigger to send only to Instant Book.

    1 vote

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  18. We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed

    1 vote

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  19. I need to have a variable to pull the available property with an agency web link, not DBS link for "Email Property List"
    As an example: for instead when an available property is:
    Elegant fully furnished 3-room apartment! (UID: 6a070957-9fae-47f3-882a-58d6096cbadf) then it should show the weblink: https://www.topselectvisit.com/property/6a070957-9fae-47f3-882a-58d6096cbadf

    1 vote

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  20. I would like to have the ability to send SMS notifications for new reservations to 2 separate phones.

    Many of the properties that we manage have multiple owners and it would be beneficial to be able to send text message notifications to each owner. In a lot of cases (such as this one), the multiple owners are a married couple and it would be beneficial to be able to send text message notifications to both the husband and the wife.

    1 vote

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