579 results found
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1 vote
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Digital Document w/ SMS link sending integration
The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.
Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…
2 votes -
1 vote
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v3 API - /orders to expose actual discount amount
can we get the actual discount amount? that's what all other PMS do and its easier to use rather than doing calculations (for the user as well)
1 vote -
2 votes
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Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
5 votes -
Manually mark that the pre-arrival form/ rental conditions has been completed.
Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.
This would also be useful for returning guests to not have to complete again.
This way, we could not worry about triggers with the condition of having completed the PAF.1 vote -
Add customer's email to Stripe payment data
When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.
However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.
3 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
2 votes -
Add the discount report
I need a report that tells me the guest name, order number and the amount of discount applied to that order
1 vote -
Integrate with CartStack
CartStack offers a bunch of cart abandonment recovery tools, so that PMs can market to guests who started a booking but did not complete it. CartStack already has integrations with Guesty, Hostaway, Track, etc.
1 voteWe suggest you contact the provider and ask them to integrate to the Hostfully API.
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Photo tags to be cloned for units / sub units
For Sub unit (under Master Sub setup), or unit (under Multi Unit setup), enhance clone logic so photo tags can also be cloned.
That'd help with the case where PM can consolidate all photos on Master unit / Hotel level, and upon new unit(s) being added, instead of doing all photos again (description, order, tags) which is tedious, now they all can be cloned from Master / Hotel level, and PM only needs to revise afterwards.
1 vote -
Ability to create low fee for additional pets
This feature is something like being able to charge $25 pet fee for the 1st pet and $10 per night for each additional pet up to the PM's desires.
1 vote -
Ability to toggle ON/OFF Property Address on Rental Agreement
Have the option to toggle ON/OFF Property Address on the Rental Agreement.
1 vote -
Whimstay Rate Multiplier
It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.
2 votes -
New adjustment/expense type called "IMPROVEMENT"
Hey All,
Just suggesting a very small improvement but it will help us a lot to build owner/property yearly 1099 statement & form.
Add new adjustment/expense type called "IMPROVEMENTS", the reason is improvements add value to the property in other hands repair/maintenance are just an expense.
with that new type will be very easy to build that breakdown and help our clients to do their tax report properly and it's a small change without breaking any prior functionality.
1 vote -
Collect phone number with country code from Booking Widget
It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.
Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.
1 vote -
Choosing country code when booking should be mandatory
We have customers from all over Europe. When they book many forget to type in country code. That's not practical. Thats why choosing country code when booking should be mandatory. Thank you for a great service.
1 vote -
Ordered Triggers for Last-Minute Bookings with Same Day Checkin
Property managers often encounter last-minute bookings where guests check in on the same day the booking is made. In such cases, there are typically two triggers:
1/ An instant trigger for the event of NEW_BOOKING,
2/ A time-based event trigger for BEFORESTAYSTARTS, which allows to fire after the check-in time.
However, when both events are scheduled for the same time, there is currently no hierarchy or guarantee on the order in which these triggers will fire. As a result, the BEFORESTAYSTARTS trigger might send a message before the NEW_BOOKING event, leading to confusion and operational inefficiencies.
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5 votes -
Ability to add instructions for Government ID submission in pre-arrivla form
We would like the possibility to change our pre-arrival form to be a selfie with ID in hand showing in the photo, rather than just ID. It would be useful to add instructions for this picture for guests to see and follow.
1 vote
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