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  1. The trigger Day of the Week which is sent at 9:00 AM of the day. It's usually applied to all guests, including those checking out that day; however, sending this message to someone who is leaving doesn't quite make sense.

    To avoid any confusion, it may be best to modify the trigger so that messages are only sent to guests who are actively staying during the day. Additionally, perhaps it would be wise to consider specified times when triggering these messages.

    Thank you.

    19 votes

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  2. Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.

    11 votes

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  3. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    7 votes

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  4. Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    9 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  5. 5 votes

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  6. Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.

    It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).

    3 votes

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  7. Add number of bedrooms as a search field on the direct booking website

    5 votes

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  8. It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.

    6 votes

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  9. I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  10. In Kigo, when a guest checked-out the reservation color changed on the calendar. This was very helpful for our front desk staff to quickly see at a glance what units were occupied. It would be great to see similar functionality in Hostfully.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  11. I would like to set different extra guest fee for different pricing periods

    1 vote

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  12. Support Airbnb booking creation date instead of the date they were imported into Hostfully.

    The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. -Add pictures to listings.
    -Be able to make changes to listings.

    2 votes

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    received  ·  1 comment  ·  Mobile App  ·  Admin →
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  14. We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  15. I can cancel, then manual review, then post from there, but it's clunky. I'd like to go through checking reviews and either approving or cancelling them. Then the next time I'm back on the page, I'd like it to be easy to tell which have already been checked so I don't check them again.

    1 vote

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  16. To be able to add specific dates to be set as a "firm" cancelation policy. These dates are during the festivals and I would like to set the pricing and rates to be "Firm".

    10 votes

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  17. Traveloka is SouthEast Asia's biggest OTA - by adding them as a partner it would benefit all Hostfully users as holiday makers in South East Asia will be able to locate our listings when booking their accommodation for international travel. Please consider that Southeast Asia's population is 690 million people - the opportunity is huge

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Discounts: To have the ability to create discounts that will apply on specific months in all OTA- similar to Airbnb feature.

    For example:

    April 2023: $3600
    May 2023: $3600
    June 2023: $3600
    July 2023: $3600
    August 2023: $3600

    5 votes

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  19. Our front desk can look at the Hostfully calendar and easily see what units are vacant due to early check outs. It will be quite inconvenient to manually check each reservation to figure out which ones are really occupied.

    27 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  20. Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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