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837 results found

  1. Would be cool if we could have more editing possibility over this pre-arrival form. If we could add some text, for instance if I could add a text-box above the esimated arrival time:
    "Please note that arrival time is possible from 3pm" or if a message could show saying "only from 3pm" for isntance.

    Instead of custom field, if we could chose the way we want to organize info on this pre-arrival form with "drag and drop" of elements.

    29 votes

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  2. On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.

    6 votes

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  3. In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.

    Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. We would like to know what cleaners or service providers are assigned to what listing

    2 votes

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  5. Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).

    2 votes

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  6. For Airbnb reservations from 28 nights, Airbnb will split the payment into 2 transactions but in Hostfully there's 1 transaction and it shows as fully paid at the beginning while it is not.

    Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  7. Hi team,

    At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.

    It's your current design and it's not possible to change on UI for now.

    However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.

    it's more the details for customer invoicing that we are interested in.

    3 votes

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  8. I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.

    2 votes

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  9. Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.

    20 votes

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  10. We'd love to have all Stripe transaction shown on Transaction tab on Hostfully, including "Incomplete" ones to match with Stripe so we can easily track all the transactions.

    1 vote

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  11. When I want to schedule an enhanced report to be sent for instance to our concierge so she can handle the check-in, the range options are fixed like : last week, last month, last quarter, last year and this week, this month, this quarter, this year... however, if it's end of July and I set for this month, she won't see arrivals of the next week. It would be more relevant to have ranges in the future like: next week, next 30 days, next 90 days.

    9 votes

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  12. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. 23 votes

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  14. As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.

    13 votes

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  15. When clicking on the plus sign to add a new reservation, a calendar pulls up and all of the dates are black so you don't know which dates are already taken by an existing reservation. Please grey out dates that already have an existing reservation so a new reservation isn't erroneously added.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  16. 2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  17. Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.

    12 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. I run a lot of reports, and they start to stack up in the RECENT REPORTS.
    I like a clean house, so go in and delete them when done ever so often.
    But using the Delete button is slow. Love to have either a:
    1) Checklist and bulk delete
    2) Delete by TYPE or Report run
    3) Delete all

    Options.

    Thx!

    7 votes

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  19. I would like to have pricing rules settings displayed on the top of the page, instead the bottom at the moment.

    It's not visible until I scroll-down

    1 vote

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  20. Add owner filter to the inbox.

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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