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254 results found

  1. Have a function where bad guests who are not welcomed back are flagged just incase they try and make another reservation in the future

    see title, it should be self explanatory, or contact me at S.Patterson@urhomeinphilly.com for more details

    1 vote

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    completed  ·  0 comments  ·  Admin →
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  2. Include "From" before Nightly Base Price listed on Hostfully's Direct Booking Website

    The Nightly Base Price is listed on the property's direct booking page. It rarely is the same as the quoted rate. It should state "From" before the rate.

    1 vote

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    completed  ·  0 comments  ·  Admin →
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  3. Delete RemoteLock Pin upon Guest Cancellation

    If a guest cancels a reservation, the RemoteLock pin is still active. Hostfully should send an update to RemoteLock to deactivate the Pin or Delete the Guest record.

    1 vote

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    1 comment  ·  Admin →
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  4. View Recipients in Scheduled Messages

    Only message recipients for Hostfully reservations are viewable in the Scheduled Messages table. If you have multiple scheduled messages with the same scheduled time, there is no way to distinguish who the messages are going to or through which platform, e.g., Airbnb, VRBO, etc.

    1 vote

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    completed  ·  3 comments  ·  Templates and Triggers  ·  Admin →
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  5. Owner Adjustments created on the Financial Report page, rather than toggling back to Property/Owner/Adjustments

    Owner Adjustments created on the Financial Report page, rather than toggling back to Property/Owner/Adjustments

    10 votes

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    completed  ·  5 comments  ·  Reports and Analytics  ·  Admin →
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  6. Enable SMS triggered messages to route to my phone for response

    Allow SMS triggered messages to guests route back to my phone, so texting is allowed.

    20 votes

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    8 comments  ·  Admin →
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  7. Support for Google Analytics in Payment Flow

    Users should be able to connect their GA account and have the tracking available all the way though payment.

    5 votes

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    completed  ·  2 comments  ·  Admin →
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  8. Add "Discount Code" to the transaction report

    I need to be able to pull all the transactions that had a discount code associated with them and what the discount code was.

    3 votes

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    2 comments  ·  Reports and Analytics  ·  Admin →
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  9. Webhook for Messaging

    Hey Guys, Could you create a webhook for new messages for new threads and/ threads

    4 votes

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    1 comment  ·  API  ·  Admin →
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  10. Increase Turn Over Day Settings

    Wondering if it is possible for you to increase the turnover days settings, as on Airbnb they allow more than 2 days in between each booking. This is essential at this time to ensure the safety of our cleaning contractors when cleaning in between bookings.

    1 vote

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    completed  ·  1 comment  ·  Property settings  ·  Admin →
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  11. add trigger for arrival form completion

    Here is the ideal scenario.

    Guest books and receives a welcome message and an arrival form. In the message, it lets him know that the access code will be sent upon completion of the arrival form.

    Once the guest completes the arrival form, I would have created a trigger for arrival form completion (which doesn't currently exist) and the guest will receive the access information.

    This flow makes a lot of sense. That would make the interaction a little more organic ensuring that the guest cooperates and fills out the arrival form.

    I hope this feature would be easy to…

    20 votes

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    7 comments  ·  Templates and Triggers  ·  Admin →
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  12. Messages API Endpoint

    Create an endpoint to control all messaging "inbox" communications

    3 votes

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    completed  ·  2 comments  ·  API  ·  Admin →
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  13. Add triggers for owners blocks

    triggers before a block to send owner the check in info
    trigger before or after an owner block to create a cleaning job
    trigger before or after an owner block to create a maintenance job

    16 votes

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    4 comments  ·  Templates and Triggers  ·  Admin →
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  14. Mailchimp Integration Enhancement

    Please bring over guest name & phone number. Not only email address.

    4 votes

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    3 comments  ·  Integrations  ·  Admin →
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  15. Enable a 9 Month Booking Window

    Hostfully currently has 3, 6, 12 or 18 month booking windows, however lots of my owners have been requesting a 9 month booking window as 6 is too short and 12 too long. Airbnb also have this option, so would be good to see it implemented with Hostfully. Thanks!

    2 votes

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    completed  ·  0 comments  ·  Admin →
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  16. Automated Guest Reviews

    Please create the ability to create canned review templates (eg "{First Name} was an easy guest. I would highly recommend.") that we can generate after a guest's departure. This would be very very helpful in saving a ton of time.

    18 votes

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    3 comments  ·  Admin →
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  17. Create a "today's checkouts" template to email to cleaning team

    Should be easy enough to create a system template that will email a list of today's checkouts to my cleaners, either the day of the checkout or time sensitive (ie, at 9pm the night beforehand, email the cleaning service provider a list of tomorrow's checkouts)

    1 vote

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    completed  ·  0 comments  ·  Admin →
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  18. Zapier integration

    Zapier would provide automated integration with 1,500+ of the web’s top tools. Usefull for small businesses like ours with not enough properties to have API access.

    6 votes

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    5 comments  ·  Integrations  ·  Admin →
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  19. RemoteLock Pin

    Change RemoteLock pin to 4 digits, instead of current 6 digits. Both Airbnb and HomeAway's integration with RemoteLock set the auto-created pin to 4 digits.

    10 votes

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    3 comments  ·  Integrations  ·  Admin →
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  20. Stacked calendar with editable nightly rate and minimum stay

    I would LOVE a stacked calendar that shows not only the availability, but also the rate and minimum stay. It would be so useful and time efficient for me to have all my properties in one screen with availability, rate and minimum stay. If I could also edit the rate and minimum stay from there it would be wonderful. If not, at least I would like to be able to see all this info in one screen.

    56 votes

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    29 comments  ·  Calendar  ·  Admin →
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