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51 results found

  1. Currently there are a fixed number of pricing rules. 1 increase and 2 decrease. I would like the ability to add more rules.

    28 votes

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  2. Hi there. I'm using Stripe as a payment processor. I have added a Credit card processing fee 4% but it is only applies to RENT but not to all amount like Cleaning fee, taxes or pet fee, etc. I end up paying hundreds of dollars out of my pocket every month plus I receiving questions from the owners.

    24 votes

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  3. Putting the 2 forms together provides a smooth low friction method to acquire all guest information and a signed agreement all on one page. The page should also allow guests to change the number of guests and update them back to channels as a change. We occasionally see guests book as one guest as a mistake or avoiding fees; however, once they understand the requirement, they correct the number.

    A Pre-Arrival/Agreement Page (Guest Agreement) would require pertinent information(Names, Ages, ID, Acceptance, signature). The form could also have a "Required after X hours" trigger to alert the guest and agent that…

    14 votes

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  4. Currently if a new channel is added, you have to delete a fee/tax and add it again as new to include the new chanel.

    We should be able to edit this information as we do with any other content.

    In addition, it would be nice to be able to apply globally fees/tax settings for new channels as they arise.

    As it is now, every new channel we have to delete and read a tax and fee on EVERY listing.

    13 votes

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  5. As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.

    12 votes

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  6. Would be helpful if you could edit multiple calendars at the same time, for example when having properties with similar rates on certain seasons:

    Current rates
    Property 1: $100 USD
    Property 2: $100 USD
    Property 3: $100 USD

    Date Period: May 1 - 15

    Increase %
    Decrease %
    Set fixed rate

    12 votes

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  7. Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
    Direct access to make changes in properties through the calendar view

    11 votes

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  8. Many fees are the same for every property, or for large groups of properties. It's a huge pain to have to add every fee to each property individually. There should be an option to set defaults globally and then override them at the property level.

    11 votes

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  9. For the random issue of images loading sideways, can the support team add a "ROTATE" button? It will easiy/quickly resolve this issue.

    10 votes

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  10. Expand the Sub Unit system to allow more layers.
    Ex. if you have a property with 4 apartments. each with room for 4 people. Inside the apartments you have 2 bedrooms in each. Each Bedroom can be rented as a single room with shared bathroom and kitchen and each apartment can be rented as a single apartment.

    This is not possible today as you have to choose if you would like to rent out the whole property with 4 apartments as sub units or you want to rent out the 4 apartments with the rooms as sub units.

    The best…

    9 votes

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  11. I have an important question
    have you guys considered the possibility to update the way to add pictures to a listing

    1. The drag and drop options is terrible, it should have different rows, so the dragging and picking should be easier
    2. There should the option to integrate with Drive, dropbox, etc, so you don´t need to download, unzip, upload
    3. There should be a way to delete multiple photos at a time

    (DONE!). There should be the option to add over 50 pics
    You may now upload up to 99 photos

    9 votes

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  12. It takes me a very long time to go through the list of Amenities because it isn't alphabetized .... even if no one else wanted it that way, I would love the ability to be able to manage it so I can see it in a way that makes it much faster for me to go through ... also am very confused as to why the "Baby high chair" is listed under "indoor" amenities instead of under the "family" section. Would also be great to have the ability to add an amenity to a specific section (i.e. Fire Pit could…

    8 votes

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  13. Add a tool to view the "private feedback' guests leave with their public review. This is where important property info is often left, and is very valuable info to pass along to supply stockers and maintenance.

    7 votes

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  14. Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.

    However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.

    7 votes

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  15. The maximum stay on the property tab does not allow you to chose more than 59 days unless you choose unlimited. Please add 90 or 120 day etc options.

    6 votes

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  16. When you click on bedroom at the bottom there should be an option to save or delete option on the bedroom set

    5 votes

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  17. As a VRM I would like to have a different agency/owner split per property per owner. Right now, the same agency/owner split applies to all properties that belong to a single owner. Instead, I would like to have different splits per property per owner.

    5 votes

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  18. I want to set up a minimum day stay over time.
    For example:
    - 70days before stay > minimum 3 nights.
    - 50 days before stay > minimum 2 nights.
    - 30 days before stay > minimum 1 night.

    The closer the booking time is, the lower the minimum stay guests can get.

    I'm thinking of this approach made me realise they are delaying potential 1 night stays to far in advance. to maximise the pricing of those dates. (just in case demand picks up closer to date due to any particular activity)

    4 votes

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  19. Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.

    Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.

    4 votes

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  20. Currently the platform doesn't keep the last choice as default in the property section of the website. When choosing to “show active properties only” the property manager has to make that choice every single time they log back on to the site, rather than just keeping that default.

    4 votes

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