492 results found
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Date Analytics for Guidebooks
In addition to the "when" and "who" is accessing the guidebook (currently provided), I'd like to see what areas of the guidebook they're accessing and how frequently, so I can see where I may need to improve it for future guests.
3 votes -
BOGOF deals
The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.
3 votes -
Show property price in the list view once dates and guest count have been entered
Right now prospective guests are REALLY struggling to understand how much our properties cost. It's the number one question we get from people who are searching on our direct booking site.
The problem is that there is no way to compare prices across properties other than drilling down into several property pages open in several tabs and entering dates and guest count info in each one.
It would be much easier to enter the dates and guest count once in the main search and see the total displayed under each property's tile. It's nice that there's already the ability to…
3 votes -
Default messaging channel to how a guest initiated communication
Currently, when a guest sends a message via SMS, you can respond, but have to change the default to SMS from email. The default is always email for direct bookings. It would be nice to have the default be however the guest initiated conversing.
3 votes -
Expand length of the Direct Booking Site "Review Response" field
As a PM I would like to have up to 500 characters to respond to a guest review so that I can be very detailed about my response. Right now, there's a limit of 255 characters.
3 votes -
Paginate /v2/guests endpoint
The /v2/guests endpoint currently returns all the guests in Hostfully. This doesn't scale very well and if a user has 1,000s of guests it's possible the endpoint could timeout or the response payload would be too large to send.
It would be great to add limit and offset query parameters to this endpoint just like you have for some of your other endpoints (e.g. /v2/leads)
This would not need to be a breaking change, you could have the endpoint behave the same way if no pagination parameters are provided so that nothing changes for any software that is currently using…
3 votes -
Allow users to get a list of guests from specific location
I want to search for all my customers from Florida. However, right now it's not possible in Hostfully.
Or there should be a way for me to get a list of guests from Florida (maybe via Reporting feature?).
- Idea from user Pamela McCue (pamela@ptmad.com)
3 votes -
Ability to RECEIVE AND VIEW attachments that are received via email replies from VRBO guests
At the moment when a vrbo guest hits reply to any of my email messages sent through Hostfully and they attach images eg. of their driver's licence to send to me it is auto-filtered out and I can't see them. Then I have to ask them to compose a new email and resend which is a waste of time. If they try to upload their ID via the arrival form it only allows one upload so I usually only get the front or back and again have to ask them to send via email separately or to my phone. Would…
3 votes -
Add tags to property photos, have these tags be accessible through API
We'd love it if there was an ability to add tags to photos. Use case for this is tagging photos with sections of the house. E.g. Kitchen, Bedroom, Bathroom, etc.
If our clients are able to assign such tags, and we are able to retrieve them through API, we'd be able to create a better user experience in browsing property photos.
Thank you!
3 votes -
Include Current Stays in the Pipeline filter "Relevant/Arrival Date"
Include current Stays in the Pipeline filter "Relevant/Arrival Date".
Current Stays are Relevant and useful when looking at the upcoming stays list.
I have to Filter "Stays/Arrival Date" in order to see who is staying in which listing, and I would like to see this information all in one place under Relevant/Arrival Date.
3 votes -
Modify Booking Confirmation web page
I'd like to be able to modify the Booking Confirmation web page (not message), in order to be able to add Google Tag Manager tracking to it, and pass booking details into the tracking code:
Property Name
Transaction ID
Total Price
Taxes
Number of nights bookedThanks!
3 votes -
Cancelation report
I would like to be able to run a cancelation report for the day a reservation is canceled by guest services. If I canceled a rservation yesterday for a July booking I would like to be able to run that report for yesterday and see the cancelation. It is especially helpful for PM using VRP as not refund shows up on the transaction report.
Thank you.
3 votes -
Pipeline > Status Dropdown > Keep Stays 'Relevant' Until Deposit Action Is Performed
Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.
It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.
3 votes -
Improve "Available Properties" email
The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.
3 votes -
Add property name as a variable to REVIEWS
Adding property name variable to automated reviews is important to us. It customizes the review even more since we only have 5 messages.
3 votes -
Customize the lead capture form
When a lead is generated on our sites (due to no availability) they are currently not input into Hostfully, but instead just emailed. It would be helpful to have the option of having lead information stored in hostfully so that we don't have to manually add them if we find a date that works for them, Also a phone number is needed to be captured on the lead form too, as sometimes our emails to these leads go to spam and we need a way to follow up,
3 votes -
display under the dates of the calendars the price of the night so that customers can make a good selection.
several rental sites display the price for each of the days in the calendar, much less of a surprise for the customer.
3 votes -
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.
3 votes -
Service provider portal to show the number of pets on the Jobs tab and the Calendar tab
As a PM or a Service provider, I would service provider portal to show the number of pets on the Jobs tab and the Calendar tab, along side the number of guests. It will help the Service provider plan and prepare better for the cleaning.
3 votes -
Add New Owner Block to New Booking Trigger in Zapier Integration
I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.
Can you update the zapier integration to include owner blocks in the New Booking trigger?
3 votes
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