254 results found
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One-time use discount codes
Please allow the option to make one-time use discount codes. This means that it is a specific code that only can be used one time by one person. For instance if you want to give someone a special discount code that you don't want them sharing with all their friends or the whole internet. It is used once and can't be used again.
29 votes -
Provide a way to "REQUIRE" Upload a government-approved identification
There should be a way to require/not require the Upload a government-approved identification (especialy if the guest is booking directly with me through Hostfully/Orbirental and not outside channels). This is optional to our guests. This is not optional for me as a host as if I need to take legal action, I don't have proof that the person is who they say they are when it comes to the rental agreement.
This would help "automate" the whole process (the main reason I am using software to aid in the creation of these bookings).29 votes -
Two factor authentication
I would like Hostfully to have two factor authentication to enhance my account security. Also, I want to have access to user level log so I could see the IP addresses that logged in and what exactly they clicked on in case the account is hacked.
28 votesThis is now released to production. Please find the documentation here.
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Provide Dashboard KPIs
Have an easy dashboard showing KPI figures for month/week - see photo from a competitor PMS
24 votes -
Show calendar pricing to owners
It would be better if the owners can also see the rates on the calendar for their listings.
23 votesThis is now available to all users.
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Pre Arrival Form -only ask for either Government ID or Passport
I see the the form has been updated so it can be customized. However it now asks for both the ID and the Passport of the guest. We only require one of these. I have been getting pushback from guests who do not have a passport. Please remove one of or combine these fields.
- idea from Ryan tothindustriesinc@gmail.com
23 votesThis has been completed. The form now only refers to government IDs, whether they are a passport or any other official government ID. This should remove the confusion associated with mentioning passports.
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Trigger mail only if there's a balance pending
A way to (after setting the template) set the trigger to send the mail only if there's a balance pending.
22 votes -
Improve how Direct Booking Site is displayed vertically on mobile device
When I view the Direct Booking Site on mobile device vertically, I can't scroll down to see the list of my properties. It's good in horizontal view though.
21 votesThe new Direct Booking Site is optimized for mobile view
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Enable SMS triggered messages to route to my phone for response
Allow SMS triggered messages to guests route back to my phone, so texting is allowed.
20 votes -
add trigger for arrival form completion
Here is the ideal scenario.
Guest books and receives a welcome message and an arrival form. In the message, it lets him know that the access code will be sent upon completion of the arrival form.
Once the guest completes the arrival form, I would have created a trigger for arrival form completion (which doesn't currently exist) and the guest will receive the access information.
This flow makes a lot of sense. That would make the interaction a little more organic ensuring that the guest cooperates and fills out the arrival form.
I hope this feature would be easy to…
20 votes -
Add receipts to owner portal and owner reports
PM would like to add receipts of ongoing or one time adjustments to owner portal and owner reporting
19 votes -
Support line breaks (spacing) in SMS messages
As a PM I would like to have my text messages separated by “returns” on the keyboard. Right now, I can enter returns in SMS templates, but when I click save then the system deletes them and make it difficult for guests to read my SMS messages.
19 votesThis change has been released to production.
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Remove "FROM" $XXX" on the direct booking page (shows LOWEST price)
I OFTEN have guest confused on our direct booking page "but it said (from) $123 a night, but when I clicked the dates it's $350 a night." *the somehow MISS the "from."
I answer "Yes- you are seeing the LOWEST pricing (I use Beyond pricing) for a random Sunday or Monday night."
Is there a way to show the average daily rate vs the LOWEST price on our entire calendar. This has happened multiple times in the last week. Jumping from our lowest price of the season (shown on the booking page) to a holiday rate in the quote is…
19 votes -
Owner expenses too limited!
Currently you can only post expenses to the owners net pay calculations. However, I have expenses that need to come out of the gross before the PM % and Owner % are calculated. It would be nice to have the option to apply the expense to the Gross, PM%, or Owner%.
ALSO, currently the fees for Airbnb are NOT BEING CALCULATED in the reporting features! This is huge cost to my business because without that fee coming out of the gross income amount, I as the PM am being stuck with the expense! And there is no way to see…
19 votes -
Update Amenities to Reflect Airbnb's Entire New List
With amenties being such a huge search filter being used, the API connection on Hostfully should reflect every Airbnb amenity since their new updated list a few months ago.
18 votes -
Pre arrival form in multiple languages
We should be able to have the pre arrival form (as we have all other communication with guests) in other languages, not only english.
18 votesThis was released with our new DBS
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Automated Guest Reviews
Please create the ability to create canned review templates (eg "{First Name} was an easy guest. I would highly recommend.") that we can generate after a guest's departure. This would be very very helpful in saving a ton of time.
18 votes -
Notifications via email when a guest books a service via the upsell flow during the booking process
As a property manager, I want to be notified when a guest books a service as an upsell through the PMP upsell flow during the booking process.
16 votesThis feature has been released today.
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Display "check in not allowed" on direct booking site, rather than appear booked
The direct booking site displays calendar dates that don't allow check-in (for specific listings) in a darker blue color. It does not explain (to the guest) that those dates are available. To the guest, they appear to be occupied, which may discourage them from booking a longer stay.
Displaying that check-in/out is not allowed may encourage them to try for a longer stay, rather than gicing up on those dates (idea from Jaci Christian)16 votesThis change has been released to production.
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Add triggers for owners blocks
triggers before a block to send owner the check in info
trigger before or after an owner block to create a cleaning job
trigger before or after an owner block to create a maintenance job16 votesThis feature is now live.
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