254 results found
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Remove the commission fee from our Custom Fees
We charge an admin fee. AirBnB and other Channels treat that as a fee to the property manager and keep it separated in the reports.
However, in Hostfully reports, the Admin fee is added to the rental amount, and then the commission splits are taken from the Rental Amounts+Admin fees. The owner's are not entitled to any of the Admin fee.
6 votes -
Zapier integration
Zapier would provide automated integration with 1,500+ of the web’s top tools. Usefull for small businesses like ours with not enough properties to have API access.
6 votes -
Customized reporting with itemizations for each reservation
Jane with Papagayo Luxury rentals would like to be able to create a custom report that shows the itemized revenue amounts. The challenge is that each reservation may or may not have a series of fees attached to it, including an agent commission, a booking platform commission, etc. She would also need to be able to enter in custom fees as separate categories and add them to the report as different line items.
6 votes -
5 votes
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Remove word "Hostfully" in payment link after white-labelling
I would like to remove the word "Hostfully" in payment link - bottom line "By placing your order, you agree to Hostfully's privacy policy and terms and conditions".
If the software is truly white labeled, you technically don't want the word "Hostfully" anywhere on pieces facing the customer.
5 votesThis is available with our latest version of Direct Booking Site - you will no longer see Hostfully on the Terms and Conditions link, even if it does redirect to a Hostfully url.
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Adjust calendar to be consistently Sun-Sat
The new calendar view is Monday first, then Sunday last. But it's always been Sunday first, Saturday last. When drilling into reservation details, it's also Sunday first. Please adjust to be consistent and stick with Sunday first. It's very confusing.
5 votesThis was released yesterday on 2/21
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Schedule enhanced reports to be automatically sent via email
Enhanced reports should be scheduled to be AUTOMATICALLY sent via email (to owners, etc).
5 votes -
Add flexibilty and logic capabilities to Owner's Statements
I would like to customize my owner's statments and select how I want my commission calculated. It would be nice for property managers to apply their own logic to the report for the owner's commission column. I manually manipulate the data in excel and it would be nice to have some basic functionality in Hostfully that directly feed into the owner's statement.
For example in my agreement with my owners, the commission is calculated off the rent minus platform fees. Each PM has a different arragement with owner so we need flexiblility in these statements. I spend a lot of…
5 votes -
Update how RELEVANT works in inbox for AirBnB Inquiries
We are missing inquiries from Airbnb as then you go to inbox, they don't show up when Relevant is selected. You have to choose ALL to see them and they are easily missed. I would think an inquiry is very relevant as it's potential revenue/booking.
5 votes -
Bulk edit days of the week allowed for check in/check out
As a company we only allow check in and check out on certain days, and that applies to all the properties we manage. We want to be able to change those settings once and apply it to all properties rather than updating each property individually.
5 votesYou can now bulk edit days allowed for check-in. Please see the screenshot attached on how to proceed.
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Extend custom data in pre-arrival form
I really need an option to add custom data for the pre-arrival form which I can specify if the data is mandatory or not. Also it would be nice if it was possible to specify if the data is per reservation or per guest.
I.e. I need to be able to collect passport number and nationality for each guest in the reservation.
5 votes -
Logistics Reports for each property rather than all lumped together
It would be great to be able to quickly create a logistics report for each property, or each owner, so that we can easily provide that info to outside suppliers or clients who are not tech savvy (all of mine!).
If you could add a sort filter like you have on the Financial Reports section that would solve it :)
5 votes -
Send or resend messages from the Pipeline
Would like an area on the pipeline, Gives us a way to send or resend "Pre-arrival" "check-In Info" and " Cxl Booking" Is there a way we can add Resend or send a Rental agreement?
I under stand that the Airbnb rental agreements cant be sent out and have to be sent to Hostfully to send out.
This can create a problem if is missed by one our agents.
Just like the option to send the rental agreements or resend from the pipe line area.5 votes -
Support for Google Analytics in Payment Flow
Users should be able to connect their GA account and have the tracking available all the way though payment.
5 votes -
Modify system template "Invite guest"
As a PM, I want the system template "Invite guest" should show in the list of System templates for me to make edits. At the moment, I need to manually select and modify it from Inbox
4 votes -
Calendar - Save Our Filters!
The new calendar is great. Thank you.
It would be helpful to remember the filter conditions when we return to the calendar enquiry. As it stands all conditions are dropped and we have to continualy re-enter them. We do a lot of work from within the calendar area and it would help to preserve the set of properties we are working on rather than lose them every time we return to the stacked calendar view.
4 votesSince the last Calendar update (master pricing calendar), the last filters applied are now remembered on your browser.
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Add white label Favicon on the Owner Portal
We asked for a white label environment and up until now the Favicon we use is only available on the direct booking site. At the owner and guest protal you see the Hostfully Favicon. This is not white labeling.
This is disturbing.4 votesThe feature is now love. Note that the guest account will not be white-labelled, as guest are almost always booking from different property management companies and as such, their portal will reflect bookings from different sources.
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Correct the spelling in the Pre-Arrival Form
The pre-arrival form contains the below:
This guest will have visit:
This guest will have a party:"visit" should be changed to "visitors"
It would more helpful to provide users the ability to edit the pre-arrival form. I would remove these questions altogether if I could.
4 votes -
Airbnb - Add non-refundable discounts
Airbnb has launched adding a non refundable discount to a cancellation policy - https://www.airbnb.com/help/article/2600/offer-a-nonrefundable-option - this is not currently supported by Hostfully and we would like the option to add this discount in.
4 votes -
Pre-arrival Custom data available through API
It would be great if we could pull the custom data fields added to the pre-arrival form through either the leads API endpoint or any endpoint really.
4 votes
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