1270 results found
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Add more info to system template "Payment failed"
I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.
1 vote -
Support trigger for only Instant Book event
I want to add a trigger to send only to Instant Book.
1 vote -
Variables Request for Deposit amount and Percentage at reservation.
"Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%
"Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$
1 vote -
Add option for "Weekday" in the Logistic report
In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.
1 vote -
Populate [$TRANSACTION_AMOUNT$] &[$TRANSACTION_ID$] when templates are sent from Inbox
At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.
1 vote -
1 vote
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Take into account what the guest paid when you change the property on a reservation
We should always consider what the guest has already paid in the order of the same lead, even if the Property Manager changes the property of the lead.
1 vote -
Capture Guest physical address during booking process to add to profile
I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)
1 vote -
Promo codes without expiration, and with a specified minimum stay.
Two separate asks I suppose:
(1) Ability to create a code without an expiration date
(2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)1 vote -
Add go back button for Manage Local Recommendations under Property Main settings
At the moment, it's not possible to Go back from Manage Local Recommendations section. Please help add a Go back button there.
1 vote -
Feature to allow guests to request Invoice
Sometimes guests need Invoices, it would be easier if they could request an invoice from their Guest Portal > Property managers receive an email about that request and manually send them their Statement Invoice via Hostfully Inbox
4 votes -
Add multiple bookings / leads at once (bulk)
We'd like to manually add multiple reservations. Let's say all 10 rooms at the same time, without doing it one by one.
1 vote -
Due Owner variable for templates
We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed
1 vote -
Make more variables work for trigger "New Message in Inbox"
As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].
At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.
[$NEWMESSAGECONTENT$]
[$INBOXTHREADURL$]
20 votes -
Remove check-in restriction created by Turn Over Days setting for specific dates
I would like to be able to remove the check-in restriction created by Turn Over Days setting in Main Settings for a specific date. When I go to Pricing tab and untick the check-in restriction, it can't be removed.
2 votes -
Override the availability of booked dates to show them available
A guest booked, left early and vacated the house for 2 weeks. The reservation was confirmed and paid. As a PM, I want to open the rest of the dates (2 weeks) without having to cancel or modify the booking.
1 vote -
1 vote
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Include a column on the reports showing the Last Update
I would like to include a column on the reports that shows the date when the last update of the reservation was made.
1 vote -
Promo code
Please create the option book within a specific period of time, from when the code was sent. i.e. when a guest checks out, they can receive the greatest discount to book with 72 hours of their stay. This would stimulate return bookings. I have seen these offers work at the end of a conference or the like. The best time to book your next trip is while you are enjoying your current one.
1 vote -
Include option to show guest as "checked in" on pipeline
This feature would allow a host to keep track of how many guests were confirmed to have arrived, given early access, etc. With multiple people managing an inbox, or even one that is busy, it is hard to mentally recall if everyone has what they need to check in.
1 vote
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