65 results found
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Add quick links to owner dashboard
We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.
3 votes -
Restrict 'connect to Airbnb' access in owners portal
Give PM access to restrict 'connect to Airbnb' in owners portal
3 votes -
Add the ability to have 2 administrators on an account.
My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully under my email because as an "owner", he can not access everything.
2 votes -
Add the ability to have 2 administrators on an account
My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully with my email to get full access.
2 votes -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
2 votes -
Allow Owners to Edit Listing Photos and Descriptions from the Owner Portal
Currently, property owners can view listing content in the Owner Portal, but they cannot update photos or edit the property descriptions. Since many owners want to keep their listings updated without depending on the property manager for small adjustments, adding these permissions would greatly improve workflow efficiency.
2 votes -
Owner to be able to view the property reviews from the owner portal
Owner to be able to view the property reviews from the owner portal
2 votes -
Owners should be able to contact support
Owner should have the ability to contact support in case they need.
2 votes -
2 votes
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2 votes
Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.
The request here is to provide the contact info, which can include:
- email address
- phone number
- cell phone number
- mail address
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Shared owner reports would be able to work with both login by domain platform.hostfully.com or PM's custom domain
At the moment, when PM customize a custom domain, the shared reports for owner would not accessible if owner login with Hostfully domain. I would like to have this worked both on my custom domain or Hostfully domain.
2 votes -
2 votes
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Warn hosts: VRBO cancellations in Hostfully can trigger penalties
HOSTFULLY should clearly warn hosts about VRBO cancellation penalties when canceling inside PMS
I wanted to share a recent experience that exposed what I believe is a serious workflow issue between Hostfully and VRBO.
I had to cancel a VRBO booking because the guest did not meet my minimum age requirements. During the cancellation process in Hostfully, I was required to:
- Select who was initiating the cancellation
- Enter a required cancellation reason
Like many hosts would assume, I believed this required reason field was somehow passed along to VRBO and would be considered when reviewing the cancellation.
That assumption cost…
1 vote -
Custom Chat Widget Support
Allow agencies using the white label to add their own custom chat widget alongside Hostfully’s existing support widget.
This will Provide the ability to embed a third-party/custom chat widget within the white label app interface. Ideally:
The agency’s custom chat widget would appear on the left-hand side
Hostfully’s support widget would remain available on the right-hand sideThis would allow property owners to:
Contact the agency directly for business strategy, operational questions, or account-related support
Continue contacting Hostfully directly for platform-specific technical supportImproving communication between agencies and property owners
1 vote -
Share with owners the new Hosting quality section
Automatically share the new Hosting quality section to the owner portal
1 vote -
Be able to upload photos or a pdf to owners portals_Such as Newsletters
There isn't a general file upload feature for posting photos or PDFs directly to the owner portal but it would be nice to have this feature to be able to post monthly newsletters or other key communication. Currently I have to email each owner a newsletter but they trend to loose it in their email or complain about having to check Hostfully for some information and emails for other info. I would be nice to have it all in one spot for them.
1 vote -
Owner Payout Formula Option Without Payment Processing Fee Deduction
I'd like to have an owner payout formula that does not deduct the payment processing fee so that whatever amount on owner's end should match with what we have
1 vote -
Allow selecting ‘Owner can view booking details’ for Owner Permission without requiring an Owner Payout Formula
Currently, when selecting “Owner can view booking details” (without selecting “Owner can view booking value”) for Owner Permission, it is mandatory to also select an Owner Payout formula. Is there a way to allow selecting “Owner can view booking details” without requiring a payout formula?
1 vote -
Option to add Tax Amount for Owner Adjustments besides Tax Rate (%)
On Owner's tab, when creating an Owner Adjustment, currently it only allows to add a Tax Rate (%). It will be helpful to have the ability to add a Tax Amount as well.
1 vote -
1 vote
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