65 results found

1. Expanded User Role Functionality for Owners within Portfolio

   I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.

   We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.

   Here’s what we envision:

   🧑‍💼 New Owner Role Capabilities
   1. Cross-Portfolio Inquiry Option (non-booking):
   Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties — limited to short notice stays (e.g. within 2 to 4 weeks). This should not generate a booking automatically, but rather a flagged inquiry for approval by the admin team.
   2. Availability Visibility (No Revenue Access):
   Owners can check availability calendars for all properties, but cannot see pricing or revenue data unless it’s related to their own unit(s).
   3. Owner-Specific Discounts (Automated):
   If an owner does book a stay in another property, an automatic discount (configurable by admin) should be applied — similar to internal rates. This could work via a rule engine or a dedicated “owner” pricing tier.
   4. Maintain Current Blocking Rights:
   For their own properties, owners should retain the current ability to block dates freely, with no restrictions on lead time or duration — as is already possible via the Owner Portal.

   This kind of role segmentation would support use cases where owners are treated as semi-internal users: they don’t manage bookings, but they enjoy privileged access across the portfolio without breaching data privacy boundaries.

   I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.

   We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.

   Here’s what we envision:

   🧑‍💼 New Owner Role Capabilities
   1. Cross-Portfolio Inquiry Option (non-booking):
   Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties —… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Owner Portal  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Bring back prior owner permissions option

   Previously the owner permission option "Owner can block dates" would show the booked reservation blocks on the calendar but no details about the reservation (guest name, contact info, etc.). When the owner permissions were updated recently that was lost and I would like to see it come back.

   Now the options are:
   1) "Owner can block dates" only shows the nights that are available/unavailable without showing the actual blocks. That means that when you have reservations back-to-back owners can't see where the turnover window is. We need more detail than this.
   2) "Owner can view booking details" shows the reservation blocks but also a lot more detail than I want homeowners to see.

   I'm looking for an option that provides the middle ground between options 1 and 2, like we had previously.

   Previously the owner permission option "Owner can block dates" would show the booked reservation blocks on the calendar but no details about the reservation (guest name, contact info, etc.). When the owner permissions were updated recently that was lost and I would like to see it come back.

   Now the options are:
   1) "Owner can block dates" only shows the nights that are available/unavailable without showing the actual blocks. That means that when you have reservations back-to-back owners can't see where the turnover window is. We need more detail than this.
   2) "Owner can view booking details" shows the reservation… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Owner Portal  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Not show jobs in the Owner Portal

   Have the option to not show the blue dot for jobs on the owner portal calendar

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Owner Portal  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Alert when existing email is updated automatically

   When there's an existing role (owner / guest / service provider) and they accidentally or not try to create a new PM account, the system should not change an existing role's email automatically (+xxx), or at least should notify the role / associating PM about such change.

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Owner Portal  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   started  ·  AdminSteph (CTO, Hostfully) responded

   This will be changed shortly and emails will no longer be updated.

5. Owner CRM

   I want to track rentals based on owners, also a property CRM could work. Where I can see rows of each rental and have constant contact with the owners. If a property has not had a rent in over 3 months, send an automated mail to maintain our contact going. Also track other things, like a column of last price update to have in mind what is missing for each owner and maintain that.

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Owner Portal  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating