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  1. we sell products to our guests. we use SumUp to take payment for on-site sales and web sales. How can this integrate with Hostfully

    1 vote

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  2. 1 vote

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  3. Hi Hostfully API team!
    We VRASIO have just joined the Hostfully ecosystem as an OTA.
    I understand room mapping is available for Airbnb, but not for Vrasio or others.

    We don’t understand the logic behind it. Why don’t we make it available to Vrasio too, since we have that feature embedded inside our platform too.
    The PMs would appreciate your support because it would save him time for not mapping rooms manually inside our platform. At least Select Stays expressed that desire to my attention. Thanks!
    Fred

    https://vrasio.slack.com/archives/C08SU5HUQLS/p1763056595356649

    ============================

    Duc
    Friday at 8:03 AM
    I see, you can only map…

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  4. 1 vote

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  5. Capability to send SMS messages via API

    3 votes

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  6. 1 vote

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  7. 1 vote

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  8. The implementation of triggers for custom fields, including Truvi's guest risk score

    6 votes

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  9. Automate tax remittance or integrate with Avalara Tax or similar

    1 vote

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  10. Add the ability to select “Studio” as a sleeping area type within Hostfully so that the bed setup syncs correctly to Airbnb without defaulting to “Living Room.”

    1 vote

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  11. 1 vote

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  12. The /threads endpoint also does not have an "updateSince" filter and a way to mark the thread as closed.

    When we fetch threads, we end up fetching all threads from the beginning of time and then check if there are any new messages under each of the threads. This is not efficient and not helping with the API limit of 10,000 calls per hour.

    Use Case 1. Daily reporting for customer service workload, agent performance, first time to response, enquiry-to-conversion ratio, etc

    For this use case, our plan is to pull the data related to all the threads, messages, leads,…

    1 vote

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  13. It would be useful to be able to have a different listing name by channel. Currently, we cannot change the property name in the channel, as the public name (Airbnb and Booking.com) or short description (Vrbo) will override.

    2 votes

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  14. Import Airbnb unconfirmed bookings with the status at “checkpoint” and at “checkpoint_voided”

    2 votes

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  15. 2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. For instance, let's say for most of the year you have a moderate cancellation policy, but for special events it could be stricter. Last year for Coachella people booked a year before, then at the last minute found a cheaper place because people start lowering their prices when they don't book. So they would cancel before the deadline and you would have to drastically lower your prices to rebook after you held the dates for them for a year.

    37 votes

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  17. I am Interested in TopKey for integration with my accounting software and tracking my listings.

    1 vote

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  18. Currently, the rate multiplier only applies to the nightly rent. I’d like the option for the multiplier to apply to all fees (such as cleaning, service, or management fees) to offset Airbnb's host service fee.

    29 votes

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    1 comment  ·  Channels  ·  Admin →
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  19. Passkeys are the newest and strongest form of passwordless authentication, built on the WebAuthn/FIDO2 standards. Instead of a password, a passkey uses public-key cryptography stored securely on a user’s device (like Face ID, Touch ID, or Windows Hello). When a user logs in, the device signs a challenge with the private key, and the server verifies it with the public key—meaning nothing secret ever travels over the internet.

    Key points about passkeys:

    Passwordless by design – users don’t type anything in; authentication happens with biometrics or device unlock.

    Phishing-resistant – since the login only works on the legitimate domain, attackers…

    1 vote

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  20. Neither threads or messages have detailed info about the sender.

    In threads it simply shows the “participantUid”: “agencyUid” in the participants when the “participantType”: “AGENCY”. It does not show the actual sender whether the employeeUid of the agency, or it was a system response.

    In the messages response it simply shows “senderType”: “AGENCY” or “senderType”: “GUEST” but it does not show actual sender either.

    Please see the below examples. How will we deal with such missing links?

    Goal:
    ============= Thread -> set messages -> list of participants for each message and the timestamp details -> if sender type is AGENCY…

    1 vote

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    0 comments  ·  API  ·  Admin →
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