Settings and activity
94 results found
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1 vote
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7 votes
An error occurred while saving the comment Ted Nguyen commented
Hi Steven! We've received your idea of adjusting the colours on the Direct Booking Site settings and will consider it for future developments.
At the moment, you can customize the Direct Booking Site by white-labelling it. These Help articles can be helpful:
1. https://help.hostfully.com/en/articles/4487587-setting-up-your-custom-branding
2. https://help.hostfully.com/en/articles/1768348-installing-the-hostfully-booking-plugin-for-wordpress
3. https://help.hostfully.com/en/articles/3363719-setting-up-the-hostfully-booking-widget
4. https://help.hostfully.com/en/articles/3497583-setting-up-the-hostfully-search-widget -
9 votes
An error occurred while saving the comment Hi Carolann! Thanks for your idea. We've received it and will consider this for future improvements.
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50 votes
An error occurred while saving the comment Hi Carolann, thanks for your idea. We've received it and will consider this for future developments.
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8 votes
An error occurred while saving the comment Hi Laura! Thanks for your idea.
At the moment, the Discount codes are still working properly (guests apply the code when they book directly and the rent/taxes are calculated accordingly). In your scenario, it's a "discount" initiated from your end by manually inputting a negative amount to the order details.
By design, the way our calculation works is top-down, starting at the top and moving down to the bottom on a line by line basis. So there is Rent, with Taxes calculated based on Rent, and they both make up the Sub-total.
By the time it gets to the manually input negative amount, it's already past Rent / Taxes and at Sub-Total. The reduction will affect the Sub-Total only, not the Rent/Taxes themselves, which are already sealed in at this stage.
We will consider your feedback for future developments. For now, you can use it as is (input from the booking phase) and taxes will need manual editing.
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10 votes
An error occurred while saving the comment Hi Sergio, thanks for your idea. We've received it and will take this into consideration for future developments.
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3 votes
An error occurred while saving the comment Thanks for your feedback, Erin! We've received it and will consider this improvement next time we work on the Guidebooks platform.
As a workaround, you can quickly identify the cryptic link belonging to which Guidebook by clicking on it.
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6 votes
An error occurred while saving the comment Thanks for your idea, Erin. We've received it and will consider your feedback next time we work on improving the Guidebooks platform.
As a workaround, you can download the PDF file of the Guidebook, then convert it to Word to edit and add page breaks as desired.
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1 vote
An error occurred while saving the comment Hi Amanda! Thanks for your idea. Glad to hear that Tidy has been so helpful for your business and we are always happy to discuss the integration. But it would be better if you can contact them and advise them to reach out to us directly :)
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8 votes
An error occurred while saving the comment Hi Chelsea! Thanks so much for your idea. We've received it and will consider adding this feature in the future.
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1 vote
An error occurred while saving the comment Hi David! Thanks for your idea. We've received it and will consider this improvement in the future.
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7 votes
An error occurred while saving the comment Hi Matt, thanks for your idea. We have received it and will take it into consideration. However, it would be better if you could tell them to reach out directly to us regarding the integration and we would be more than happy to discuss further.
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32 votes
An error occurred while saving the comment Hi Adam! Thank you for your idea. We have received it and our team will consider adding it next time we work to improve our product.
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2 votes
Hi Martin!
Thanks for your idea of manually resending a confirmation email to guests. I believe that you're referring to the option to send directly in the Pipeline.
While it's not an available option, for now I would suggest 2 ways to resend the confirmation to your guests (when you change the dates, etc):
1. You can send it directly in the Inbox. Simply create a template with the desired variables (such as [$LEAD_CHECKIN$] / [$LEAD_CHECKOUT$] to give guests the new date change) and in Inbox, click on the black rectangle icon to choose the template to send to guests.
2. Create a trigger with the event "Booking Updated" for the above template to notify guests of changes.
I hope this helps!