25 results found

1. Bunk Beds as 2 Beds

   Currently, Hostfully's API considers bunk beds to be 1 bed. This maps to Airbnb as 1 bed and Vrbo as 2. It seems like an easy fix to have Hostfully's API actually show bunk beds as 2 beds in their interface.

   11 votes

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   0 comments  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminSteph (CTO, Hostfully) responded

   Entering this as a bug in our bug tracking system and closing this, as this is not a feature request. Thank you for reporting, this will get fixed shortly.

2. Bulk Edit for Specific Fields

   Currently, there's a Bulk Edit option for updating certain property information (green field) but there's no option to choose if we only want certain information to be updated to all properties.

   7 votes

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   2 comments  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminDuc Tu (Admin, Hostfully) responded

   You can choose which fields to bulk update

   
   

   https://help.hostfully.com/en/articles/6984394-bulk-edit-your-property-settings

3. Select Lead Source for Manual Bookings

   It would be great to select a lead source when manually entering a booking rather than it just saying it is from Hostfully. For example, a booking from a lead from FurnishedFinder and a booking from a lead from word of mouth both show up as "Hostfully" booking, whereas we would like to differentiate the groups to know specifically where our bookings are coming from.

   6 votes

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   1 comment  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminDuc Tu (Admin, Hostfully) responded

   The exact source can also be sent via "referrer" or "notes" or "exterNotes" for better reference.

   
   

   https://dev.hostfully.com/reference/createlead

4. Ability to update <StandardPhrases> for Security deposit for Booking.com

   At the moment, users are having issue that no matter they changes the security deposit settings on Property main settings, the SD settings on Bookung.com always shows like below:

   Damage policy options.
   You require a damage deposit from guests:
   - Your guests pay a damage deposit by Credit Card
   - You collect this from your guests: Up to 14 days before arrival

   while users select the option to return security deposit 7 days in account settings.

   Upon checking with T2, it's because we use the default value once there is a SD defined on property, That is a limitation now. When there is a SD amount set in PMP, the other setting of BDC is in <StandardPhrases>. So now we don't have option to update <StandardPhrases> yet,

   At the moment, users are having issue that no matter they changes the security deposit settings on Property main settings, the SD settings on Bookung.com always shows like below:

   Damage policy options.
   You require a damage deposit from guests:
   - Your guests pay a damage deposit by Credit Card
   - You collect this from your guests: Up to 14 days before arrival

   while users select the option to return security deposit 7 days in account settings.

   Upon checking with T2, it's because we use the default value once there is a SD defined on property, That is a limitation now.… more

   4 votes

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   0 comments  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminDuc Tu (Admin, Hostfully) responded

   We do support settings for Security Deposit for Booking.com

   
   

   https://help.hostfully.com/en/articles/4787787-collect-the-security-deposit#h_b8ff058892

5. Support NEW_BOOKING_REQUEST event for webhooks for booking requests from all channels.

   Support NEWBOOKINGREQUEST event for webhooks for booking requests for channels that provide booking requests

   4 votes

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   0 comments  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminDuc Tu (Admin, Hostfully) responded

   We already support NEW_BOOKING_REQUEST eventType for webhooks.

   
   

   https://dev.hostfully.com/reference/webhooks-1

6. 2-Way Message Sync

   Ability to have 2-Way Message Sync from the API for message/thread accuracy across multiple tools.

   4 votes

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   completed  ·  1 comment  ·  API  ·  Delete…  ·  Admin →

7. Pre-arrival Custom data available through API

   It would be great if we could pull the custom data fields added to the pre-arrival form through either the leads API endpoint or any endpoint really.

   4 votes

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   2 comments  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminSteph (CTO, Hostfully) responded

   https://dev.hostfully.com/v3.0/reference/getall_13

8. Webhook for Messaging

   Hey Guys, Could you create a webhook for new messages for new threads and/ threads

   4 votes

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   1 comment  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminSteph (CTO, Hostfully) responded

   This is now deployed to production.

9. Management of room inventory

   Give the ability to manually put a guest into the system and then assign them to a specific unit to optimize occupancy.

   3 votes

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   1 comment  ·  API  ·  Delete…  ·  Admin →
   completed  ·  AdminDuc Tu (Admin, Hostfully) responded

   Room inventory is supported via v3.1

   
   

   https://dev.hostfully.com/reference/v31-multi-units

   
   

   https://help.hostfully.com/en/articles/9675563-create-a-multi-unit-property

10. Update quote API endpoint

    Include the multiplier rate in the quote results. Include both the pre-tax and tax priced for cleaning. Include the calculated price that you show in your own widgets (which looks to be rate * multiplier + cleaning fee, all with Math.round()... That or explain what each response value is actually matching to at least! And it would be ideal to get the quotes for ALL available properties rather than just 1 at a time since your hourly API limit is SO LOW. Thanks!

    3 votes

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    completed  ·  0 comments  ·  API  ·  Delete…  ·  Admin →

11. Messages API Endpoint

    Create an endpoint to control all messaging "inbox" communications

    3 votes

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    completed  ·  2 comments  ·  API  ·  Delete…  ·  Admin →

12. weekly discounts for Pricelab / Hostfully users

    I would love to have Weekly / Monthly discounts API between pricelabs and hostfully

    2 votes

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    0 comments  ·  API  ·  Delete…  ·  Admin →
    completed  ·  AdminDuc Tu (Admin, Hostfully) responded

    it's supported via /property-pricing-rules for v3.x

    
    

    https://dev.hostfully.com/reference/update

13. Improve flow for receiving NEW_INBOX_MESSAGE webhook and finding the corresponding message thread and which guest it came from.

    Please improve the flow for receiving NEWINBOXMESSAGE webhook and finding the corresponding message thread and which guest it came from.

    Currently, the only way for me to do this is (every single time I receive a webhook): receive the webhook, get the threaduid and agencyuid, pull ALL of the leads for that agency, then for EACH lead call the GET messages endpoint to get the message and check to see if the thread_uid matches to find the thread with the uid matching what was in the webhook. This is highly inefficient, both for my program and Hostfully as I need to pull a lot of data (all of the agency's leads) and make many API calls (one for each lead) every time a message is received, when just one call should suffice.

    For a more efficient flow, I would need one of the following:
    * leadUid included in the messages webhook. That way when I receive a message, I can just read the leadUid and plug it into GET messages to get the conversation. I would also know what guest sent the message (from the leadUid). OR
    * GET messages could accept threadUid as a parameter, instead of leadUid. Then I could read threadUid from the webhook and plug it straight in to GET messages to get the conversation. In this case, you should also be sure to add information to either the webhook or the GET messages response (leadUid would be sufficient) that tells me which guest the message thread is with - otherwise I'm not sure how I would know.

    Please improve the flow for receiving NEWINBOXMESSAGE webhook and finding the corresponding message thread and which guest it came from.

    Currently, the only way for me to do this is (every single time I receive a webhook): receive the webhook, get the threaduid and agencyuid, pull ALL of the leads for that agency, then for EACH lead call the GET messages endpoint to get the message and check to see if the thread_uid matches to find the thread with the uid matching what was in the webhook. This is highly inefficient, both for my program and… more

    2 votes

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    0 comments  ·  API  ·  Delete…  ·  Admin →
    completed  ·  AdminDuc Tu (Admin, Hostfully) responded

    The requested features are already supported via

    
    

    https://dev.hostfully.com/reference/findallmessagesforagency

    
    

    https://dev.hostfully.com/reference/webhooks-1

14. Get messages by thread uid

    When using the 'NewInboxMessage' webhook, the provided information includes the agency UID, message UID, event type, and thread UID. To retrieve messages, it would be beneficial to access them using either the thread UID or lead UID. I propose the following endpoints:

    https://sandbox.hostfully.com/api/v3/messages/{lead_uid} (already implemented)
    https://sandbox.hostfully.com/api/v3/messages/{thread_uid}
    Additionally, it would be useful to include the 'message UID' within the payload for each message.

    2 votes

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    completed  ·  0 comments  ·  API  ·  Delete…  ·  Admin →

15. Add a field for rental rate non inclusive of tax in the API quote response

    Can we Add a Field for rental rate non inclusive of tax in the API quote response ?

    2 votes

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    0 comments  ·  API  ·  Delete…  ·  Admin →
    completed  ·  AdminDuc Tu (Admin, Hostfully) responded

    With v3.x API, quote response is more granular, and netPrice should be what you look for, being non inclusive of tax

    
    

    https://dev.hostfully.com/reference/calculatequote

16. GET Pincodes Enpoint

    Please add the query parameter of Lead UID to the request method.

    2 votes

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    1 comment  ·  API  ·  Delete…  ·  Admin →
    completed  ·  Michele responded

    
    

17. Load inbox on app much faster

    Load the inbox messages much faster

    1 vote

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    0 comments  ·  API  ·  Delete…  ·  Admin →
    completed  ·  AdminSteph (CTO, Hostfully) responded

    We have improved the loading time of the Inbox.

18. Clear error information in API response

    It will be helpful if there is a clear cause on the error of the request body rather than a general information of "IOException when parsing request body"

    1 vote

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    0 comments  ·  API  ·  Delete…  ·  Admin →
    completed  ·  AdminSteph (CTO, Hostfully) responded

    https://dev.hostfully.com/v3.0/reference/getting-started

19. Send Airbnb messages via Enso Connect (and other integration partners)

    Hi there - I use Enso Connect for a handful of things, including automated messaging. Currently, there isn't the ability for me to send Airbnb messages via Enso Connect as Hostfully doesn't offer that capability via the API. Is this on the roadmap? Enso says that their other PMS integration partners are offering this but not Hostfully currently. Thanks!

    1 vote

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    0 comments  ·  API  ·  Delete…  ·  Admin →
    completed  ·  AdminDuc Tu (Admin, Hostfully) responded

    The ability to send messages to channels is now supported (Airbnb, Vrbo, Booking.com)

    
    

    https://dev.hostfully.com/reference/createmessage

20. Markup API

    Can we have an api where each channels can get markup value added by the agencies in hostfully portal.

    1 vote

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    completed  ·  0 comments  ·  API  ·  Delete…  ·  Admin →