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  1. When creating new recommendation cards and adding them to multiple templates, it can be time consuming for user to manually find and re-arrange the order by dragging and dropping the card in each template.

    Automatically sorting the cards (e.g alphabet order) would help to speed up the process.

    2 votes

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  2. 1 vote

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  3. I have a lot of valuable information in my guidebook, so I want to have the option to disable the print option in the guest portal if possible. Then the guest only can access the guidebook with a provided secure link.

    1 vote

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  4. Guidebook Marketplace is only integrated with Stripe and PayPal. Please enable VRP as well.

    4 votes

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  5. Have the option to approve or decline a request in Marketplace for Guidebooks and direct booking flow for early check-in/late-check out and then collect payment afterward once request is accepted.

    1 vote

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  6. please add a section to the 'recommendations only' version that tells travelers WHAT TO BRING

    1 vote

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    received  ·  0 comments  ·  Admin →
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  7. First of all Microsoft is global Amazon is global etc and everybody has phone support regionally to answer both customer and end-user questions. This is a great learning experience for me prior to making the decision to buy your PMS system cuz I could only imagine the amount of questions that I would have in the frustration in trying to get them answered. When you say look out for a response where would I be looking out for that response.

    1 vote

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  8. We receive guests of all ages from all parts of the world. Many people are not tech savvy and they need an extremely easy user-interface if we are expecting that they navigate it on their own. Before Hostfully, our check-in instructions were on the Airbnb Platform section called Checking in and Out. You will not believe how many guests kept telling us they could not find their PIN code on the app, when all they had to do was click on Checking in and Out and then swipe through the screens. We have had to a write out a mini…

    1 vote

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  9. As a guest I would like to purchase multiple services at the same time and in the same order.

    Currently, each service requires a separate checkout service through the Guidebook Marketplace. This needs to be consolidated to a single transaction.

    3 votes

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  10. Create an "opt in button" for guests to receive marketing information on the guidebook's Splash Screen.

    1 vote

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    1. Support more custom fonts/ Google fonts and font size management (global settings)

    2. The sort/ filter feature in "Categories" and "Recommendations" should be improved to avoid showing items in a lengthy list with duplicate tag, which is hard for users to see and manage. Users should be able to sort categories/cards by guidebook, by category type (House manual category/ Recommendation category) or by specific category (Places to eat/ Attraction/ Shopping, etc.).

    3. Set background color or upload background image for cards

    4. Adjust how much width the map takes up on the live guidebooks in case there are many categories. The scroll bar…

    3 votes

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  11. Add a vertical scroll bar in the section "What else would you like to tell your guests?" as when I copy in a long section (for example "Owner Recommendations" which is a page prepared by the property owner and sent to me by email) with many links in it I have to scroll back up and down each time in order to click on the link or format buttons.

    It would mean that the format bar remained visible at all times.

    1 vote

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  12. Currently only YouTube and Vimeo videos are allowed. Short form video from TikTok and YouTube shorts have some great content that isn't available on YouTube classic. For instance, there are 30+ videos showing how to put away a crib that are less than 60s on TikTok and very few that are less than 4 minutes on YouTube.

    3 votes

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    received  ·  1 comment  ·  Admin →
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  13. allow more than one picture per recommendation/marketplace item

    2 votes

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  14. Enable adding Viator Affiliate links and or widgets to guidebooks from the Viator page, but are not sponsored.

    1 vote

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  15. Currently, we use the secure links function for the cleaners only. The layout of the menus and cards work well for creating a cleaning checklist that we can update remotely. We include videos showing how to fold towels / toilet paper, how to put away the crib, a photo of each room. Hostfully could expand their reach pretty easily by just adding another secure link section just for the cleaners.

    2 votes

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  16. I like the look of all one color for the menu bar of a guidebook. This is difficult with multiple guidebooks since you need to create a new custom menu item for guidebook / color. A option to use pick a color for the whole guidebook would make this significantly easier.

    2 votes

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  17. I would love the ability for automated triggers to happen when someone purchases an option on marketplace.

    For instance, if someone purchased an early check-in, or an extra day in their stay, or rents a bike... that extra income would be added to my hostfully income report so I can get my commission on that without having to run separate reports on PayPal.

    Also for that to trigger an update to my cleaners schedule so they know to come earlier, or a day later. Or if they are renting something, it integrates to my Lynx software to send them a…

    3 votes

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    received  ·  2 comments  ·  Admin →
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  18. I have been using the Guidebooks for about a month now. I have three of them built and I will soon be building the 4th one. I really like having the option to print the guidebooks out for those users who are not technically inclined. I wanted to make sure I had my Guidebooks down before exploring printing them and have now finally gotten around to that part of it. I was not real thrilled with the printout. There really needs to be an option for page breaks after each card. There are two reasons for this:
    1) When it…

    5 votes

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  19. Often I have a guidebook setup and link of a less important card to create. This gets placed at the beginning of the list of cards and I always need to manually move it to the end (which is really hard to do on mobile, btw). These new cards should be appended to the end of a list of cards, not the beginning.

    1 vote

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