121 results found
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UNABLE TO REMOVE CATEGORY
Unable to remove Airport VIP from category section - Please assist
1 vote -
Be able to remove from the GB the line: "Like this guidebook? Make your own"
Why should you be allowed to advertise for free on my branded guidebook that I pay you for?
2 votes -
Splash screen - variables
GB variables to take info from spash screen feature like First name
2 votes -
Reduce space the map takes up on Guidebook
reduce the amount of space the map takes up on the guidebook
4 votes -
Option to remove the "buy now" option on marketplace
I want to remove that Buy Now button as I have created a separate payment link in stripe that I can provide in the marketplace listing for guests to pay. The idea is that, once a guest pays for an item, I have to inform them of a lockbox code to access the item, but that can only happen after the purchase is made
4 votes -
add a url link to a video I want a guest to view
I have a video on my google drive of how one uses a lockbox but I don't see a way to put on a url link on my guidebook page to watch the video
1 vote -
Add image to guidebook page
I have an image of a key lockbox and regardless of how I try to size it on my computer when I upload it to my check-in instructions page then it is huge and you have no feature to size on the page. I should be able to click on the corner and pull the mouse inward to size it smaller.
1 vote -
Guest Terms fix
Please fix the issue in "guest Terms". Ive received multiple complaints from customers that have had to enter their name and email multiple times to get access.
1 vote -
Keep the actual design.
I've seen some messages about the guidebooks interface redesign. I personally cant find any improvement so far and I would like to stick with the legacy design. Thanks.
1 vote -
Check the unique custom URL key for all Guidebook accounts instead of in 1 account
Check the unique custom URL key for all Guidebook accounts instead of in 1 account
2 votes -
Change the default messaging of the Splash Page to a more polite message
The current default messaging to the Splash Page is: “Here’s everything you need to know. Read and accept our important terms & conditions to gain access”
In our opinion, that messaging comes across as so abrupt that it borders on being rude. It is not a hospitable way to communicate with guests. There is not even a “please” in it.
I'm surprised that a company like Hostfully who services the hospitality industry would use messaging like this and not allow us to change it.
One of the main reasons why we decided to use Hostfully was to capture email address…
1 vote -
Customize a receipt to send to guest after they make a purchase through marketplace
once a guest makes a purchase through the marketplace via stripe, is there a way to customize the payment confirmation or receipt they will receive once the purchase is complete?
3 votes -
Have more than 1 Marketplace account
Have the possibility to add more than 1 marketplace accounts to sell different items
3 votes -
E-mail list specifics
A way to edit e-mail lists by date or other notation to group lists without duplicating names when moving them to a crm
2 votes -
Redirect QR code to the new Guidebook URL if it changes.
If we change the URL, the QR changes, too. We would like to redirect the URL. There should be a function in the system for these changes, I am trying to avoid spending hundreds of dollars reprinting materials.
1 vote -
Separate recommendation cards and house manuals cards by property
Currently, when I go to edit the Guidebook of a property, in point 3 (House Manual, Recommendations, and Marketplace), both in the House Manual cards and Recommendation cards sections they are all mixed up. It would be very helpful if when I go to edit the Guidebook of a property, I only have the cards for the property I am working on.
2 votes -
Add bank transfer as a payment processor to the Guidebook marketplace.
I'm trying to figure out the best way to get visitors to pay via bank transfer rather than stripe or Paypal for additional items - in the marketplace of the Guidebook. I understand that this has to be adjusted in the PMS platform. Is this possible at all? What is your suggestion, please?
3 votes -
bulk delete recomendations
option to select multiple recommendations, bulk delete on recommendations sections
1 vote -
Check-out card correction.
I had someone going over my guidebook for corrections and they noticed that on the Check-in card it is Check-in but on the Check-out card it is Checkout without the dash. Not really a big deal but I could not correct the error.
3 votes -
Change the hyperlink for the button "Update Billing information"
The client received an email for a failed payment notice and it directed him to the login page. It would be greatly convenient if the button directed him to the update payment page, just like PMP's.
2 votes
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