Settings and activity
11 results found
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2 votes
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2 votes
An error occurred while saving the comment AdminSteph (CTO, Hostfully) commented
Hello Samet, this is a tricky one. Even if your booking is offline, BP can argue that you booked offline with the price that they suggested, and therefore their commission would be justified.
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34 votes
An error occurred while saving the comment Enabling auto-translations of AI-generated responses allows users to communicate seamlessly across language barriers. When activated, the AI bot generates responses in the user's preferred language and automatically translates them into the recipient's language before sending. This feature can be customized to detect the recipient's language and apply the appropriate translation, ensuring that the original tone and intent are preserved. It enhances global communication by allowing users to interact with others in different languages without needing to manually translate messages, making the process efficient and accurate.
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4 votes
An error occurred while saving the comment There is a good reason for not asking guest's address during the booking flow: it automatically decreases conversion. This is a classic technique used in payment flows, to minimize the amount of data required to be entered by the buyer. Buyers don't always end up pushing the "buy" button, so often times they want to minimize the amount of information they provide in the payment flow - many don't like to add phone numbers, and addresses even less, for privacy reasons. As mentioned below, the system provides flexibility to require any such type of data post booking, through the Pre-Arrival Form. If that data is not easily usable in the system, it would be a better investment in time to fix this and make sure that data can be easily leveraged.
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1 vote
An error occurred while saving the comment -
6 votesrequires more information · 4 comments · Property Management Platform - Web » Reports and Analytics · Admin →
An error occurred while saving the comment Please further explain what you mean. Thanks.
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2 votes
An error occurred while saving the comment This sounds like a bug, so we're going to close this and open a bug report.
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4 votes
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17 votes
An error occurred while saving the comment This is not as easy as it looks because some lock providers prevent duplicated live codes, so we have to handle several cases depending on the lock type.
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15 votes
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4 votes
An error occurred while saving the comment I suggest to use a trigger that just sends the confirmation email to the owners. Emails are asynchronous and less disruptive. Text messages are made for immediacy, so it's just a matter of using the right medium for your needs.
As always, we encourage you to contact Stressa and ask them to build an integration to the Hostfully Platform. Thanks.