11 results found
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Add service providers as team member option
Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.
Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.
2 votes -
Share ID and car details with Service Providers
send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers
2 votes -
6 votes
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2 votes
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Processing repayments to cleaners
Payment processor for cleaners. I want to be able to pay my cleaners directly from hostfully/stripe automatically once a job has been marked as complete.
5 votes -
Support a Service Provider having more than one Agency relationship
My cleaner is working with 2 Agencies and whenever she logs in to the Service Provider Portal, she encounters an error. It turns out that Hostfully hasn't supported a Service Provider having more than one Agency relationship.
8 votes -
Add sorting to the Service Provider job list and allow filtering by dates
From our cleaners
the list of "jobs" is now in date order (hoorah!) BUT is reverse date order and there's no way to load additional pages, so I can currently only see bookings from Oct 9, 2023 to Oct 9, 2022.
More..."Hostfully doesn't let me sort at all 😆 But organized by date rather than by unit (and dates all mixed up within each unit grouping) is a step up. Once we can see all visits in this view I'll be able to see all notes, but for now the list only includes the 90 or so cleans furthest way…9 votes -
Add an at a glance view of services booked to the UI
It would be super useful to have an at-a-glance view of all booked services. At present, it is very easy to miss a service, since service provide notifications do not work correctly.
This could either be a calendar style view, or an addition to the logistics report.
5 votes -
Ability to change the cleaning as per the weekends and weekdays and not the same all through the week
Need the ability to change the cleaning fee for weekdays and weekends and cannot be the same for the whole week.
1 vote -
Create mid stay clean jobs
It would be great to create a Mid-stay clean that could be done easily by adding the time-specific trigger for job creation.
in our example, we offer a mid-stay clean for guests who stay more than 7 days.
26 votes -
Add internal notes fields in the owner and service provider sections under property settings
"Notes" or "Additional Information" fields in such areas as Edit Provider, Owner under Edit Properties, etc. Other fields that would be helpful here would be an additional phone field (Office vs. Cell). Website address would also be nice.
These fields would be to enter useful information on provider services, hours, etc.
Likewise, for the Owner tab, entering additional information on multiple owners, owner requests, etc13 votes
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