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  1. Support multiple rate plans for Booking.com connection.

    We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.

    We also want to send the pricing rules at the bottom of the pricing tab to Booking.com

    38 votes

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    received  ·  7 comments  ·  Channels  ·  Admin →
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  2. An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc

    40 votes

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    received  ·  6 comments  ·  Owner Portal  ·  Admin →
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  3. per property - per channels

    52 votes

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    received  ·  5 comments  ·  Reviews  ·  Admin →
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  4. When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.

    27 votes

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  5. 47 votes

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    received  ·  3 comments  ·  Payments  ·  Admin →
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  6. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    16 votes

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  7. Have the ability to add initialing, attachments, and more than one signature to the rental agreement.

    20 votes

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    received  ·  4 comments  ·  Agency Settings  ·  Admin →
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  8. For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.

    Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.

    12 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  9. Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.

    11 votes

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  10. Currently when using the calendar scroll bar, if you move the bar a little too much the calendar skips several months.

    Trying to scroll back over the past month places you 3 or 4 months back. It is too sensitive.

    2 votes

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    received  ·  1 comment  ·  Other  ·  Admin →
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  11. Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.

    14 votes

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  12. Add a cancellation date field on enhanced reporting

    12 votes

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  13. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    5 votes

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  14. My suggestion for Hostfully would be to put a clause in your contract with channel partners saying they are not allowed to do offer promotions above and beyond without prior approval (an expectation that they can unless we opt out is not good enough).

    2 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  15. AIrbnb now has PHOTO TOUR.

    In Hostfully it appears to map from "Where you will Sleep" in a photo.
    Which is very confusing as it's no longer just where you will sleep. (hence why I wasn't using it).
    It is now a way to setup the Photo Tour.
    If you set it up directly on Airbnb, the next sync will override it and it will be undone.
    Every ROOM must have a photo tagged to it before Airbnb will show the actual Photo Tour.
    Can you update the description to show Photo Tour Mapping not where you will sleep and…

    37 votes

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  16. How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?

    For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.

    7 votes

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  17. It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner

    2 votes

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  18. Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly. (Currently this has to be done manually).

    4 votes

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    received  ·  0 comments  ·  Guest Portal  ·  Admin →
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  19. Show examples of the prices from Booking .con and Airbnb when the guest is booking, this shows the guest is getting a better deal when booking directly.

    1 vote

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  20. Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.

    15 votes

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