The current default messaging to the Splash Page is: “Here’s everything you need to know. Read and accept our important terms & conditions to gain access”

In our opinion, that messaging comes across as so abrupt that it borders on being rude. It is not a hospitable way to communicate with guests. There is not even a “please” in it.

I'm surprised that a company like Hostfully who services the hospitality industry would use messaging like this and not allow us to change it.

One of the main reasons why we decided to use Hostfully was to capture email address so that we can message our guests with special promotions and exclusive open dates.

We are now considering to not use the Hostfully guidebook as we don't want our guest who are expecting a high-end luxury experience to be subjected to such an off-putting message. Especially as it would be one of their first messages from us as a host.

Please make this a priority and allow hosts to change the Splash page messaging to something more polite and hospitable.