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How can we improve the Hostfully Guidebook?

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49 results found

  1. Splash screen - variables

    GB variables to take info from spash screen feature like First name

    2 votes
    received  ·  0 comments  ·  Admin →
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  2. Guest Terms fix

    Please fix the issue in "guest Terms". Ive received multiple complaints from customers that have had to enter their name and email multiple times to get access.

    1 vote
    received  ·  0 comments  ·  Admin →
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  3. Change the default messaging of the Splash Page to a more polite message

    The current default messaging to the Splash Page is: “Here’s everything you need to know. Read and accept our important terms & conditions to gain access”

    In our opinion, that messaging comes across as so abrupt that it borders on being rude. It is not a hospitable way to communicate with guests. There is not even a “please” in it.

    I'm surprised that a company like Hostfully who services the hospitality industry would use messaging like this and not allow us to change it.

    One of the main reasons why we decided to use Hostfully was to capture email address…

    1 vote
    received  ·  0 comments  ·  Admin →
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  4. E-mail list specifics

    A way to edit e-mail lists by date or other notation to group lists without duplicating names when moving them to a crm

    2 votes
    received  ·  0 comments  ·  Admin →
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  5. Roles and Team Members for Guidebooks

    6 votes
    received  ·  0 comments  ·  Admin →
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  6. Offer more options than just Viator for property manager

    1 vote
    received  ·  0 comments  ·  Admin →
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  7. Support adding Videos in "Intros" card

    I want to put video into my intros in the guidebooks

    3 votes
    received  ·  0 comments  ·  Admin →
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  8. Wi-Fi Card Enhancements

    Would be good to have a button that can copy the credentials so users can then paste it into the Wifi of the property and avoid the back and forth of typing the password.
    Another enhancement would be to reroute them with a Connect to WiFi button that can redirect to the Network connectivity of the device right away.

    4 votes
    received  ·  0 comments  ·  Admin →
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  9. Have ability to change Favicon in the guidebook tab

    I want to be able to change the Hostfully Favicon in guidebook tab to provide a seamless experience to the traveler

    5 votes
    received  ·  0 comments  ·  Admin →
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  10. Adding their branding (colors) to the search engine and language bar

    Adding their branding (colors) to the search engine and language bar on top.

    4 votes
    received  ·  0 comments  ·  Admin →
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  11. Ability to modify the currency and other sections in AI Planner

    Ability to modify the currency and other sections in AI Planner (Itinerary generator form - guidebooks)

    2 votes
    received  ·  0 comments  ·  Admin →
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  12. Update House Rules from PMP into Guidebook

    Would like to have all House Rules updated in one place and don´t make any changes into each guidebook individually

    10 votes
    received  ·  0 comments  ·  Admin →
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  13. Multiple languages on Guidebook marketplace

    Be able to add multiple languages to the marketplace section in the Guidebooks

    2 votes
    received  ·  0 comments  ·  Admin →
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  14. Have ability to delete guest terms data from guidebook

    I would like to be able to delete some records in Guest Terms Approval data section because I have to comply with GDPR as requested from country.

    5 votes
    received  ·  0 comments  ·  Admin →
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  15. Marker of maps

    a marker on the map where you are. If guests are using the guide map to find something then it could show where they are located on the map? Like google maps.

    5 votes
    received  ·  0 comments  ·  Admin →
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  16. Add Option to Accept or Decline a Request in Marketplace

    Have the option to approve or decline a request in Marketplace for Guidebooks and direct booking flow for early check-in/late-check out and then collect payment afterward once request is accepted.

    9 votes
    received  ·  0 comments  ·  Admin →
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  17. Add google maps reviews to guestbook

    add google maps reviews or overall review marking to guestbook google maps restaurants and bars etc

    (screenshot is from touchstay)

    4 votes
    received  ·  1 comment  ·  Admin →
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  18. Multiple languages for sponsored recommendations

    1 vote
    received  ·  0 comments  ·  Admin →
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  19. AI trip planner tab should match the color scheme for the other tabs

    Currently the AI trip planner tab for guidebooks does not match the rest of the tab colors as it is repeated.

    2 votes
    received  ·  1 comment  ·  Admin →
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  20. Have the purchase cancellation feature on Guidebook platform

    For now, the PM will need to work directly with the guest to cancel the purchase and refund manually if the item is purchased separately without PMP.

    I want to have the cancellation feature and refund the service booked via Guidebook - Marketplace guest purchases.

    2 votes
    received  ·  0 comments  ·  Admin →
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