Skip to content
← Product Feedback

Settings and activity

1 result found

  1. Automatically cancel the reservation when payment fails

    29 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    planned  ·  6 comments  ·  Property Management Platform - Web » Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Carri Jo Thompson commented  · 

    I had a vrbo guest whose card was declined at the initial attempt of payment. Our company received no notification of the declined payment, and the reservation was still accepted. The guests have now come & gone, and we have no payment from them & cannot reach them. I want to have a way to prevent this from happening again.