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85 results found

  1. Let Cleaners View Booking Calendar in Service Hub

    We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)

    Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…

    36 votes
    planned  ·  8 comments  ·  Service Hub  ·  Admin →
    How important is this to you?

  2. Retrieve VRBO reviews and automate responses to reviews

    24 votes
    planned  ·  4 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  3. Posssibility to assign owner to multi-units

    Possibility to assign owner to multi-units

    7 votes
    planned  ·  1 comment  ·  Multi-Unit  ·  Admin →
    How important is this to you?

  4. Allow discount code creation via API

    I would like to create a form that guests fill out at checkout, indicating that they completed basic checkout tasks in exchange for a discount code for a future stay. I have someone ready to build the application, we just need access to create a discount code via API.

    7 votes
    planned  ·  1 comment  ·  API  ·  Admin →
    How important is this to you?

  5. Customizable date range for Analytics page

    in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.

    40 votes
    2 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  6. Service Provider is able to view the Property Maintenance Instructions note

    The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub

    2 votes
    0 comments  ·  Service Hub  ·  Admin →
    How important is this to you?

  7. Add function to duplicate triggers & templates

    It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
    Less clickings and save more time.

    75 votes
    planned  ·  4 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  8. Implement Booking.com Reviews Management for your properties

    With BDC guest review management you can:

    • Retrieve all reviews for a specific property
    • Retrieve new reviews (from a specific date)
    • Filter reviews with no response yet
    • Retrieve specific review with all category scores
    • Reply to guest reviews
    • Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
    • Filter guest reviews based on Booking.com reservation ID
    • Retrieve aggregated property review score
    • Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
    2 votes
    planned  ·  0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  9. Pre-arrival form settings

    In Pre-arrival form, I only need the information of main guest including guest name, age and email, not other additional guests. Imagine a villa with 10 guests, it will upset certainly the leader to fill the form for 10 guests, collect all names, emails, ages, etc

    However, when unchecking the fields First name, Last name, Age, Email under 'Additional guest information' section makes the fields for Main guest (first name, last name, age, email) hidden as well so we have to add the custom questions.

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  10. Publishing multi-unit properties on Google, Trivago, Expedia

    So I currently also manage a hotel. So the multi unit feature is a potential fit.

    The current platform I use (cloudbeds) has a feature that allows me to advertise on metasearch on platforms like Google, Expedia, etc where people can see the actual pricing when they search and I can show up as an ad

    3 votes
    0 comments  ·  Multi-Unit  ·  Admin →
    How important is this to you?
    planned  ·  AdminSteph (CTO, Hostfully) responded

    The platform currently supports multi-unit property publishing on Airbnb, Booking.com and direct. We are planning to allow multi-unit property publishing next on Vrbo, then Google, HVMI. The other channels (Expedia, Trivago etc) should follow shortly after.

  11. Mark as unread messages

    Have the option to mark as unread the messages int he inbox.

    60 votes
    planned  ·  6 comments  ·  Inbox  ·  Admin →
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  12. Have ability to remove owners

    I want to be able to remove an owners which are no longer working with from the list.

    22 votes
    planned  ·  1 comment  ·  Owner Portal  ·  Admin →
    How important is this to you?

  13. Customize timeframe on Analytics tab

    Would like to have an option to custom time range / adjust dates from the Analytics tab that would help to have more views of a report to deep dive data

    13 votes
    planned  ·  1 comment  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  14. Receive notifications when an owner makes a change to their block

    Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes

    18 votes
    planned  ·  3 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  15. Custom Cancellation for VRBO

    Add "Custom" cancellation policy as an option for VRBO. Custom cancellation policy would allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    62 votes
    planned  ·  18 comments  ·  Channels  ·  Admin →
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  16. Ability to cancel a booking directly from Calendar

    When you are in the calendar you could cancel a booking rather than having to leave the calendar and go find the listing in the pipeline- which is an unnecessary extra step; this would streamline workflow.

    And it would be so much faster and easier, less opportunities for mistakes.

    59 votes
    13 comments  ·  Calendar  ·  Admin →
    How important is this to you?
    planned  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    We'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.

  17. Allow multiple logins on mobile app

    Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?

    2 votes
    planned  ·  0 comments  ·  Mobile App  ·  Admin →
    How important is this to you?

  18. Set a complex trigger for "X" time after booking confirmation

    Set a complex trigger for "X" time after booking confirmation

    31 votes
    planned  ·  2 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  19. Apply a fee that calculates from the TOTAL and not the subtotal

    I want to apply a fee that calculates from the TOTAL (including taxes and security deposit) and not the subtotal.

    For example, we need to implement a 5% fee on direct bookings but the one we have now doesn't include taxes and the security deposit when it calculates the 5%.

    11 votes
    planned  ·  2 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  20. Photo Gallery Tile Display for Selecting Photos

    It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.

    Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.

    *Even better would be if…

    7 votes
    planned  ·  1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?
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