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5 results found

  1. Refunds for Cancelled Airbnb bookings outside of free cancellation periods are not captured at all

    19 votes

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    2 comments  ·  Property Management Platform - Web » Reports and Analytics  ·  Admin →
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    Amin Forooghi supported this idea  · 

  2. Import Airbnb messages from secondary guest to Hostfully Inbox

    57 votes

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    started  ·  9 comments  ·  Property Management Platform - Web » Inbox  ·  Admin →
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    Amin Forooghi commented  · 

    We just lost $1600 and got a 3 star review because of this. The guest complaint about something we didn't see it. They immediately escalated the case to Airbnb support, which again WE DO NOT RECEIVE their messages and they refunded $1600 to the guest.

    Amin Forooghi supported this idea  · 

  3. Separate Inbox thread per booking for guests with multiple bookings

    117 votes

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    started  ·  11 comments  ·  Property Management Platform - Web » Inbox  ·  Admin →
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    Amin Forooghi supported this idea  · 

  4. Ability to cancel a booking directly from Calendar

    44 votes

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    4 comments  ·  Property Management Platform - Web » Calendar  ·  Admin →
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    planned  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    We'll soon introduce all pipeline actions directly within the lead modal. So you'll be able to cancel a booking by clicking on it from the calendar, then selecting the Cancel action within the lead modal.

    Amin Forooghi supported this idea  · 

  5. Get a notification when an Airbnb guest needs to alter their reservation.

    25 votes

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    2 comments  ·  Property Management Platform - Web » Channels  ·  Admin →
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    Amin Forooghi supported this idea  ·