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  1. Automatically translate messages send through inbox

    25 votes

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    under review  ·  3 comments  ·  Property Management Platform - Web » Inbox  ·  Admin →
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    Veronica Disrupt commented  · 

    New to Hostfully, purchased it to centralize the management of my 3 listings. was promissed everithing, will be centralized on hostfully

    I am usually on the go or at work when I receive messages so I normally use the chanel app. Now that I invested in Hostfully I am using the Hostfully app, but the messages come up in foreign languages, most of my customers are from all over Europe and Asia, so this if critical for me.

    So I have to stop using the Hostfully app inbox and go back to the individual chanels inbox, so not seing the promised centralization that I was just sold.

    If you are not going to resolve this, please let me know at your earlier convenince, Many Thanks

    Veronica Disrupt supported this idea  · 

  2. Allow to send channel message with event "New message in inbox

    1 vote

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    1 comment  ·  Property Management Platform - Web » Templates and Triggers  ·  Admin →
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    Veronica Disrupt commented  · 

    One of the main Reasons for buying Hostfully in the first place is so that I can automate this! I am so shocked!

    I am a busy person, I may receive a request whilst in a long video meeting at work, and I can lose my Superhost status if I do not keep my average reply time in less than an hour!

    Also the guest may start sending enqires to other places if I dont ackledge the message

    And Airbnb rates you higher the faster you reply to the inbox, so I may be loosing business if I dont reply faster than my competiton, which by the way is a lot, I have a lot of competition.

    If you can not resolve this please let me know at your earliest convenience, many thanks!

    Veronica Disrupt supported this idea  · 
    Veronica Disrupt shared this idea  ·