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Property Management Platform - Web

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  1. big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
    This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.

    2 votes

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  2. Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.

    3 votes

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  3. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    1 vote

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  4. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    2 votes

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  5. I want to set the price for extra service as a percentage of total rent or daily rent.

    2 votes

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  6. Support videos in the property pages

    2 votes

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  7. Dates, which are restricted in "Check-in", are displayed as grayed out in the date picker when the guests select "checkin date", similar to the blocks, which is confusing and makes the guests think it's not available. I would like to have it work similar to Airbnb
    - Dates are restricted are grayed out
    - Dates are indeed unavailable/blocked are crossed out
    https://prnt.sc/06fN2T2ZaUPo

    3 votes

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  8. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    5 votes

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  9. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    7 votes

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  10. I want to have the main property photo displayed in the DBS link when sending it on Whatsapp.

    1 vote

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  11. We want to edit the text "deposit payment" on the payment link because we are charging guests the full amount at reservation: https://prnt.sc/jTsWNIenwjbg

    1 vote

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  12. It would be nice to have a place for a custom URL for a thank you page, so that after a guest makes a reservation and checks out they can be sent back to a custom direct booking site. This would be very useful for tracking conversions if you are running ads.

    6 votes

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  13. Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    5 votes

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  14. Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
    It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site

    5 votes

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  15. When a property has booking mode as Inquiry, from direct booking site or booking widget, option shows as "Get a quote".

    However, when a property has booking mode as Booking Request or Instand Booking, this option shows as "Book now".

    But for Booking Request mode, when continuing to proceed with a booking, there is a small note at the top of the page that states, "guest must wait for the property manager to accept it and payment will be processed accordingly." which is quite confused and guest can easily miss that note.

    I think it would be much more clear…

    24 votes

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  16. We want to narrow down the search based on the property name. For instance, we want certain locations to show up on a single link whether it's searched or created. Also any other with the same name multi-unit.

    Either have CMS control where you can select a property and add it to a page. Just Like the feature or all, but with your selection, that can then be titled filled or like any other property. This would have a separate link so I can share these locations specifically and help people narrow down options. Another way is having an option…

    1 vote

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  17. Just wondering if I can add a button to the booking info area that asked them where they found out about us? Google, press, social media etc. I need to know what marketing is working and what isn't - Yes of course. So on the box on the right where you book your stay and it asks for your info. Could I add a line that asks where they found us?

    The drop down has Google? word of mouth? press article? Instagram?

    17 votes

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  18. Once a guest places a booking, there's a message popping up: "Now, you can check your booking details and prepare your trip, start your free Hostfully account"

    That’s strange wording, even for users using the out-of-the-box website (e.g Boostly).

    the guest doesn't really know or care about "Hostfully" and that Hostfully goal is to support PM customers in enhancing the brand, not trying to compete with PMs to "own" the guest Please remove that language.

    3 votes

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  19. Many guests have questions they wish to clear up before booking and won't book unless they contact you first.

    5 votes

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  20. I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    4 votes

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