8 results found

1. Notification for failed trigger

   Notification for failed trigger so PM can resend or check what is missing

   103 votes

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   started  ·  5 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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2. Modification of scheduled messages

   On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.

   97 votes

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   20 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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   started  ·  AdminDaniel Skrypuch (Admin, Hostfully) responded

   Hi everyone,

   
   

   Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   • new variables in custom templates
   • new triggers
   • auto-translations
   • improved search, navigation, and filtering
   • much more

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   • use the feature in your normal workflow where it makes sense
   • share feedback with us as you go
   • let us know about any issues or rough edges you run into

   Thanks,

   Daniel (Product Manager)

   Hi everyone,

   
   

   Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   • new variables in custom templates
   • new triggers
   • auto-translations
   • improved search, navigation, and filtering
   • much more

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   • use the feature in your normal workflow where it makes sense
   • share feedback with… more

3. Add function to duplicate triggers & templates

   It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
   Less clickings and save more time.

   85 votes

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   5 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
   How important is this to you?

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   started  ·  AdminDaniel Skrypuch (Admin, Hostfully) responded

   Hi everyone,

   
   

   Thank you for voting on the idea to duplicate templates and triggers. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow where it makes sense

   * share feedback with us as you go

   * let us know about any issues or rough edges you run into

   
   

   Thanks,

   Daniel (Product Manager)

   
   

   Hi everyone,

   
   

   Thank you for voting on the idea to duplicate templates and triggers. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow where it makes… more

4. Easily edit font and format in message templates

   Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?

   Also, templates sent to Airbnb and Vrbo sometimes have extra spaces or line breaks where they don't show in the template editor in Hostfully

   75 votes

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   14 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
   How important is this to you?

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   started  ·  AdminDaniel Skrypuch (Admin, Hostfully) responded

   Hi everyone,

   
   

   Thank you for voting on the idea to edit fonts and formats in templates. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow where it makes sense

   * share feedback with us as you go

   * let us know about any issues or rough edges you run into

   
   

   Thanks,

   Daniel (Product Manager)

   
   

   Hi everyone,

   
   

   Thank you for voting on the idea to edit fonts and formats in templates. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow where… more

5. Sort custom templates and triggers

   The sort function for custom templates and triggers would be super helpful so that I can see all the templates I have for either a given property or a given step in the guest support process - e.g. arrival, booking etc.

   66 votes

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   started  ·  15 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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6. Send Now Feature

   It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.

   31 votes

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   5 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
   How important is this to you?

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   started  ·  AdminDaniel Skrypuch (Admin, Hostfully) responded

   Hi everyone,

   
   

   Thank you for voting on the idea to allow for messages to be sent now. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   • new variables in custom templates
   • new triggers
   • auto-translations
   • improved search, navigation, and filtering
   • much more

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   • use the feature in your normal workflow where it makes sense
   • share feedback with us as you go
   • let us know about any issues or rough edges you run into

   Thanks,

   Daniel (Product Manager)

   
   

   Hi everyone,

   
   

   Thank you for voting on the idea to allow for messages to be sent now. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   • new variables in custom templates
   • new triggers
   • auto-translations
   • improved search, navigation, and filtering
   • much more

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   • use the feature in your normal workflow where it makes sense
   • share feedback… more

7. Provide a template variable for number of pets

   As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.

   28 votes

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   10 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

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   started  ·  AdminDaniel Skrypuch (Admin, Hostfully) responded

   Hi everyone,

   
   

   Thank you for voting on the idea to provide a variable for number of pets. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow where it makes sense

   * share feedback with us as you go

   * let us know about any issues or rough edges you run into

   
   

   Thanks,

   Daniel (Product Manager)

   Hi everyone,

   
   

   Thank you for voting on the idea to provide a variable for number of pets. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow… more

8. Add Search field for Scheduled Messages

   As a PM, I want the Scheduled Messages page to have the same Search fields that the Message Log has.

   12 votes

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   1 comment  ·  Templates and Triggers  ·  Delete…  ·  Admin →
   How important is this to you?

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   started  ·  AdminDaniel Skrypuch (Admin, Hostfully) responded

   Hi everyone,

   
   

   Thank you for voting on the idea to add a search field for scheduled messages. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow where it makes sense

   * share feedback with us as you go

   * let us know about any issues or rough edges you run into

   
   

   Thanks,

   Daniel (Product Manager)

   
   

   Hi everyone,

   
   

   Thank you for voting on the idea to add a search field for scheduled messages. I'm excited to share that this feature is currently under development.

   
   

   In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.

   
   

   What’s included in the beta?

   
   

   We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

   
   

   * new variables in custom templates

   * new triggers

   * auto-translations

   * improved search, navigation, and filtering

   * much more

   
   

   Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

   
   

   * use the feature in your normal workflow… more