Provide a template variable for number of pets
As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.
Linh Phan
shared this idea
Hi everyone,
Thank you for voting on the idea to provide a variable for number of pets. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
* new variables in custom templates
* new triggers
* auto-translations
* improved search, navigation, and filtering
* much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
* use the feature in your normal workflow where it makes sense
* share feedback with us as you go
* let us know about any issues or rough edges you run into
Thanks,
Daniel (Product Manager)
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Jenn Eddy
commented
I’m in!!
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info@staymvi.com [n/a] commented
I'm in.
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Lisa Smith
commented
A pet variable for use in emails (Airbnb, VRBO, and Hostfully) would be extremely helpful. Many housekeepers charge a pet fee, but currently, there’s no automated way to notify them—only manual updates, which also require giving them broader Hostfully access than needed. A pet variable could trigger alerts to both housekeeping and guests, streamlining communication and operations.
A pet variable for Airbnb, VRBO, and Hostfully emails would be extremely useful. Many housekeepers charge a pet fee, but currently there’s no automated way to notify them—only manual updates, which also require giving them more Hostfully access than necessary.
This variable could also enable hosts to largely automate the pet confirmation process—collecting required details before sending access codes, similar to how many hosts handle contract signatures. It would streamline operations and improve both guest communication and housekeeping coordination.
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Jenn Eddy
commented
This would be valuable to us for use in guest communication emails.
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ro commented
PM needs a notification indicating to her and her service providers that a pet will be staying at the property. This needs to work for all channels, not just direct bookings. A variable indicating whether a pet is coming (based on whether a pet fee was paid) would solve this problem. The statement variable displays whether a pet fee was paid, but the PM doesn't want to share that information with the service providers as it is unnecessary.
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Joe Jimenez commented
Agree! We offer dog amenities (dog bed, bowls, toy, and include a note about the dogs in our hand-written messages). This would make it so much easier to communicate with our cleaners that our guests are bringing a dog. Thanks so much!
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Marc Grenley commented
Agreed would be very helpful
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Agreed should be an easy variable to add.
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Agreed, should be an easy variable to add.