Send Now Feature
It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.
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shared this idea
Hi everyone,
Thank you for voting on the idea to allow for messages to be sent now. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
- new variables in custom templates
- new triggers
- auto-translations
- improved search, navigation, and filtering
- much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
- use the feature in your normal workflow where it makes sense
- share feedback with us as you go
- let us know about any issues or rough edges you run into
Thanks,
Daniel (Product Manager)
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Shelley H [not provided] commented
This is a feature my last PMS had and one I sorely miss!
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Joe Jimenez commented
I put this in the category of being able to edit scheduled messages. It would be REALLY nice to have more options with scheduled messages to be flexible in the times where you need a human element or if something changes with the reservation.
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Keith
commented
The template picker options is not the same
That may allow you to send a message but then you have to go cancel the scheduled message lest the guest get a duplicate
Simply bedding a “send now” or “fire now” option in the scheduled message view seems more efficient
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You can use the template picker option in the inbox for this.
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Also would be great to edit scheduled messages!
