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14 results found

  1. I'd like to receive all financial updates on Airbnb bookings from the Airbnb Resolutions Center on the order in Hostfully so financials can be in synch for bookings and reporting.

    Problem Statement:

    Right now, if a guest is refunded or funds are collected from a guest using the Airbnb resolution center, then Hostfully does not receive that information for updating bookings and therefore Reporting. This causes a gap in reporting and makes it hard to reconcile.

    27 votes

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  2. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    5 votes

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  3. I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
    And on hostfully, property A gets 0% and property B gets +10%

    Right now, the rate multiplier is only available at the channel level.

    3 votes

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  4. Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…

    2 votes

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  5. As a PM, I would need to update Post Booking Details for guest to have the updated information after making a reservation, but it is not available in PMP now. And I do not want the information displayed in the public section where people can view it freely.

    4 votes

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  6. As a PM, I would like to have Booking.com reservations that failed during a database update / outage on PMP to be imported to the system. As of now, it just failed, which resulted in no lead created, and resulted in doubled booking. I have to contact Hostfully support so that they manually import these failed bookings.

    4 votes

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  7. As a PM, I would like to have more property-type options in Airbnb to choose from. At the moment, PMP is missing these: barn, campsite, casaparticular, cycladichouse, dammuso, farmstay, guestsuite, heritagehotel, kezhan, minsu, pension, ryokan, shepherdshut, trullo, windmill.

    4 votes

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  8. The primary contact on Booking.com needs to be the booking agent not the Admin of the Hostfully Account.
    At least remove the syncronization so we can enter the good information because when I make the change it went back the next day.

    The customer contact me instead of the agent. It doesnt make sens.

    6 votes

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  9. I get a typical enquiry from VRBO guests requesting a discount/offer for longer stays. AirBnB allows the option to offer a discount, special offer, but Hostfully integration with VRBO does not. The work around puts the guest out and depends on gaining a lot of trust.

    7 votes

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  10. There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.

    4 votes

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  11. Integration for Google vacation properties

    9 votes

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  12. Need the ability to integrate with vrbo and airbnb new listing discounts, if I list my new property in Hostfully first I don't have a way to turn on the new listing discount with vrbo.

    3 votes

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  13. As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.

    4 votes

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  14. I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:

    X number of days to Y number of days in the future.
    Occupancy % of X to Y for a given month

    I could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.

    3 votes

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