47 results found
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Phone field mandatory on our Direct Booking site.
Make Phone field mandatory on our Direct Booking site.
9 votes -
Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
5 votes -
Support Non-XML plans for Booking.com
I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.
4 votes -
More user-friendly error messages for channel sync issues
At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.
13 votes -
Show Airbnb messages as coming from PM not owner
I want the messages from PMP to Airbnb guests to look like they are coming from my company, not from the owner account.
At the moment, messages sent from PMP are always shown as they're from Airbnb owner account,.28 votes -
6 votes
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Display "Set Taxation" option when pushing data from Hostfully to create new BDC listings
I got this error when trying to create new BDC listings from Hostfully. The listings are in France:
TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)
The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.
4 votes -
Integrate directly with Hotels.com
I'd like to integrate directly with Hotels.com from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
6 votes -
Support Booking.com Facilities and Services in Hostfully
On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.
However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.
This is a critical issue, so supporting this feature would mean a lot. Thank you.
2 votes -
Modify Booking.com reservations
Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...
2 votes -
VRBO Custom Rules
Allow setting custom rules on VRBO. Currently no custom rule settings push to the VRBO listing and if rules are entered on VRBO instead, Hostfully overrides the changes and deletes them. VRBO is now charging hosts that cancel bookings due to rule or local regulation violations and we cannot enforce rules that are not communicated to guests. We have incurred $400 in fees this week due to this issue.
2 votes -
Rate multiplier for Channel Managers
I want to set "Rate multipliers" for channel management integrations like Nextpax for rental united.
2 votes -
Ability to hide/adjust the Map showing on Direct booking site
Hi team,
The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.
While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS
3 votes -
Short-term and long-term cleaning fee on Booking.com
I want to apply short-term and long-term cleaning fee on Booking.com just like Airbnb does
1 vote -
Add flexibility to NOT accept unpaid reservations from Booking.com
We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.
We have trouble on Booking.com to cancel a booking on Extranet.
We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…5 votes -
Integration with Travelchapter
I want to integrate Hostfully account with travelchapter
https://www.travelchapter.com/1 vote -
Show a note for Booking.com tax in channel page
Since Taxes are managed by Booking.com, sometimes we don't acknowledge it until reading the article. It'd be great to have a note stating "Booking.com will not take any taxes out until you set them up with Booking.com" so It can be better informative.
1 vote -
Support more Airbnb amenities
Support more Airbnb amenities:
animals; poolorjacuzziwithnofence; lakeorriverorwaterbody; climbingorplaystructure; heightswithnofence10 votes -
Connect with Holidu
Connect with Holidu
1 vote -
Update Vrbo amenties to include their entire checklist
I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.
Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…
10 votes
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