46 results found
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Refunds for Cancelled Airbnb bookings outside of free cancellation periods are not captured at all
Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.
We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
I also…21 votes -
Add a variable for guest address in enhanced report
Possibility to add guest address in enhanced reports
3 votes -
Ability to see parent unit + sub units total in analytics
We would like to see the total for the parent + its sub units in the Analytics page.
Right now, if the parent is not rented as a whole, it shows as 0.
2 votes -
Property report with more fields to export property data
More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).
It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.
28 votes -
3 votes
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Reporting on number of Inquiries and Confirmed bookings
Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.5 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
2 votes -
Show the guest service fee charged by the channels into Hostfully
I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.
4 votes -
Enhanced reports should include the function to show blocks
When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.
10 votes -
Support field "Tag on Booking" in Enhanced Reporting.
The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.
There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.
2 votes -
Add the discount report
I need a report that tells me the guest name, order number and the amount of discount applied to that order
1 vote -
Split fees and taxes in transaction reports
When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.
3 votes -
Date choice automation for enhanced reports
Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.
2 votes -
1 vote
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View which owner has been sent their owner reports
I want to view the owners to whom I have sent their owners report
1 vote -
Have option to run owner report for all owners/ all properties
As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.
7 votes -
Add property and owner as conditionals for reports
When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.
1 vote -
Adjustments to auto update commission
If I receive $5000 in rent and charge 20% commission then my agency fee = $1000. I want to be able to make an adjustment to the rent (say a refund of $1000) and then the commission to auto adjust on the report to $800. Right now, i cant use it because the adjustment reflects a a new line item rather than adds or subtracts to rent amount.
2 votes -
Edit report header
I want to be able to edit the company information that shows up on the top of the owner reports
1 vote -
Enhanced reports schedule range
When I want to schedule an enhanced report to be sent for instance to our concierge so she can handle the check-in, the range options are fixed like : last week, last month, last quarter, last year and this week, this month, this quarter, this year... however, if it's end of July and I set for this month, she won't see arrivals of the next week. It would be more relevant to have ranges in the future like: next week, next 30 days, next 90 days.
3 votes
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