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  1. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    8 votes

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  2. Currently on the analytics page, we can see an overview of all properties or just one property. Sometimes it is helpful to pull out one or two....or, conversely, look at all but one or two....would be nice to be able to choose multiple properties on this page. Also, need to be able to type in dates as well.

    13 votes

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  3. Is there some sort of report where we can see metrics on messages? Such as busiest and slowest times of days based on the number of new messages and inquires that come in, and how quickly they are being replied to

    2 votes

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  4. Add a cancellation date field on enhanced reporting

    3 votes

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  5. Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.

    We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
    I also…

    23 votes

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  6. Possibility to add guest address in enhanced reports

    3 votes

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  7. We would like to see the total for the parent + its sub units in the Analytics page.

    Right now, if the parent is not rented as a whole, it shows as 0.

    2 votes

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  8. More fields in Property reports to export data such as property information (address/ long-lat), listing content (description, note, public name, rules ...), property setup (property type, bedrooms - bed type, guests, rate, fees ....).

    It would be much more helpful if we can export it from UI as we have multiple properties and this kind of report can help us with an overview of properties setup and we can figure what we have to fix.

    32 votes

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  9. 3 votes

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  10. The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.

    There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.

    4 votes

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  11. When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    13 votes

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  12. Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
    It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.

    5 votes

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  13. is there a way for the daily report to go out at 8am instead of around midnight?

    2 votes

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  14. I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    4 votes

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  15. Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    3 votes

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  16. I need a report that tells me the guest name, order number and the amount of discount applied to that order

    1 vote

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  17. When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes

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  18. Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.

    2 votes

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  19. 2 votes

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  20. Right now, the variable {ORDERTOTALAIRBNB_DIRECT} will extract the total Airbnb amount before the Airbnb cancellation.

    1 vote

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