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33 results found

  1. As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.

    12 votes

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  2. When you click on bedroom at the bottom there should be an option to save or delete option on the bedroom set

    5 votes

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  3. I want to set up a minimum day stay over time.
    For example:
    - 70days before stay > minimum 3 nights.
    - 50 days before stay > minimum 2 nights.
    - 30 days before stay > minimum 1 night.

    The closer the booking time is, the lower the minimum stay guests can get.

    I'm thinking of this approach made me realise they are delaying potential 1 night stays to far in advance. to maximise the pricing of those dates. (just in case demand picks up closer to date due to any particular activity)

    4 votes

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  4. As-is:
    In order to assign an existing owner to a property I can enter his/her email address to connect the property to this owner. However, I always have to know what the email address of the owner is.

    To-be:
    Drop-down to select from existing owners and assign the owner to the property in the property owner tab

    2 votes

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  5. Add the "Properties" button to the main menu buttons, it is being used constantly and should have direct access rather than through a drop-down menu, ideally to have a drop-down menu where you can just pick your property instead of scrolling them down.
    Direct access to make changes in properties through the calendar view

    11 votes

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  6. Many fees are the same for every property, or for large groups of properties. It's a huge pain to have to add every fee to each property individually. There should be an option to set defaults globally and then override them at the property level.

    11 votes

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  7. It would be great to offer extended stay discounts that are seasonal so we may use them for the low season. We have interest from guest originating in cold climates to come stay at our property in Florida during the winter months. Currently hostfully allows extended stay discounts but I can not apply that to certain times of year - currently only appears to be on an annual basis. I just had a guest book our property using the extended stay discount during peak season which resulted in a 13,000.00 discount.

    1 vote

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  8. Currently our emails sent to guests list the Company name in big bold letters for example "!@#$.LLC" instead of listing the home they booked.

    This is confusing to the guest and they suspect that it is spam. The emails are disregarded. All email interactions with guests should list the Booked home name.
    So top of the email should list your "Home booked"... not the LLC that the home is under.

    Thank you
    VB

    2 votes

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  9. Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.

    Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.

    4 votes

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  10. Add a property drop down box to the pricing page that would allow you to jump from property to property, Similar to the one on the Calander Tools page. It gets very time consuming when you are pricing 40 or more properties. It would cut our time in half, if we can avoid going to the properties page and then selecting the pricing tab.

    3 votes

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  11. Change the minimum stay settings on the property so that when this is updated, the calendar gets automatically updated to these new minimums for the future. The one condition should be that any manually set minimums that are greater than the new minimum stay setting should not be updated, but otherwise they should be.

    I've had a couple situations where I updated the minimum stay on a property from 2 nights to 3 nights, but we still had 2 night bookings come in because I hadn't manually gone into the calendar and updated the minimum stays for future dates.

    2 votes

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  12. Hi there. I'm using Stripe as a payment processor. I have added a Credit card processing fee 4% but it is only applies to RENT but not to all amount like Cleaning fee, taxes or pet fee, etc. I end up paying hundreds of dollars out of my pocket every month plus I receiving questions from the owners.

    24 votes

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  13. Currently if a new channel is added, you have to delete a fee/tax and add it again as new to include the new chanel.

    We should be able to edit this information as we do with any other content.

    In addition, it would be nice to be able to apply globally fees/tax settings for new channels as they arise.

    As it is now, every new channel we have to delete and read a tax and fee on EVERY listing.

    13 votes

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  14. It would be nice to be able to designate separate Public Names for a property, depending on the OTA.

    Each OTA has different requirements/allowances for name length and special characters. Airbnb for instance limits you to 50 characters, while Vrbo allows 80.

    There seems to be no limit to the number of characters Hostfully allows for the public name, and I'm not clear what happens when the name in Hostfully exceeds the OTA's allotment of characters.

    Additionally, the names used on OTA's are often more descriptive/call out amenities, or are optimized in an attempt to make them stand out. For…

    2 votes

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  15. For organizational purposes, it would be nice to manually select the color of property tags. At present different colors are assigned to new tags, seemingly at random.

    With the ability to color coordinate tags, a manager could quickly see if a tag referred to a location, an amenity, rule, or some other category that they have set internally. This would greatly improve the efficacy of the tag feature.

    3 votes

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  16. We'd love it if there was an ability to add tags to photos. Use case for this is tagging photos with sections of the house. E.g. Kitchen, Bedroom, Bathroom, etc.

    If our clients are able to assign such tags, and we are able to retrieve them through API, we'd be able to create a better user experience in browsing property photos.

    Thank you!

    2 votes

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  17. I'd like to have A-Frame as a property type added - it is a filter on AirBnB, but not on host fully.

    1 vote

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  18. Add Accessibilities feature from Airbnb into Hostfully so it can be directly edited from Hostfully without the need to disconnect Airbnb from Hostfully, to then be able to edit this section on Airbnb, and then have to reconnect Airbnb and Hostfully and losing all the reporting and historal reservations data for that listing in the process.

    2 votes

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  19. Add a tool to view the "private feedback' guests leave with their public review. This is where important property info is often left, and is very valuable info to pass along to supply stockers and maintenance.

    7 votes

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  20. Currently, users must navigate to individual property calendars and apply individual Check-in and Check-in restrictions for each year.

    However, check-in and check-out restrictions are often applied to holidays, so the need to restrict check-out on 12/25 occurs each year. Hostfully should have the ability to select specific dates (absent year) where check-in and check-out is not feasible. Moreover, specific days of a week/month would address holidays such as Thanksgiving.

    7 votes

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