5 results found
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Mark as unread messages
Have the option to mark as unread the messages int he inbox.
47 votes -
Ability to suggest automatic replies to common guest questions
If we had a bot in guidebooks or messaging we could have instant answers to:
Can I check in early?
Can I check out late?
Do you provide coffee?
etc.33 votes -
Mark all Inbox messages as read
As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.
26 votes -
Archive a message on inbox
We'd love to archive a message on inbox. For now, it's not possible.
14 votes -
Default messaging channel to how a guest initiated communication
Currently, when a guest sends a message via SMS, you can respond, but have to change the default to SMS from email. The default is always email for direct bookings. It would be nice to have the default be however the guest initiated conversing.
3 votes
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