Archive or close a message on inbox to remove it from the list and keep things organized
We'd love to archive a message on inbox. For now, it's not possible.
Cece Nguyen
shared this idea
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Kana Gordon commented
It would be convenient to be able to close conversations in the inbox so team members can keep open only the conversations with guests that are current or are having current conversations with. See example in screenshot.
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Emily Egge
commented
Yes, please! I spend too much time trying to look back to find the messages that still need my active response.
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Daniel Elgrably
commented
So important! Let me know when done
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Jenn Eddy
commented
This is very important if something happens that causes an email template to render incorrectly. For example, if someone were to override the appearance of the <div> element, viewing that message breaks the entire page because it affects ALL other divs on the page. Because the message is based on the template, it's impossible to fix on my own as fixing the template doesn't fix the individual message.
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It would help with clearing up the inbox so that all I see are the messages I want to see. I’ve used Guesty prior to Hostfully. That was huge along with many other things. You could archive a message once you were done with it and if the guest had another message it would show back up in the main inbox.