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How can we improve the property management platform?

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6 results found

  1. Have a place to save a door code to a listing.

    I have a couple of rentals where the owners don't want a wifi lock. We change the codes manually periodically. It would be great if there was a place to input these codes so that is automatically uploaded to the reservation like my Jervis codes do.

    2 votes

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    1 comment  ·  Agency Settings  ·  Admin →

  2. Be able to upload a file for the guests to sign

    6 votes

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    1 comment  ·  Agency Settings  ·  Admin →
    functionality exists  ·  AdminSteph (CTO, Hostfully) responded

    Rental Agreement content can already be customized at will. The system will then add guest information, property information and booking information automatically to the agreement being signed, and will send a signed PDF to both parties. If further customization is required, we provide an integration with Docusign.

  3. Ability to mark the service provider job as completed on the agency side

    Be able to mark a job as completed from the Agency's side.
    We have a supplier where all jobs will go to a central department to accept, but then they want to just send us the photos while on site and finishing the job (those on-site won't have access to hostfully), and for our VAs to mark as complete once the photos come in.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
    functionality exists  ·  AdminSteph (CTO, Hostfully) responded

    This is already available through the mobile app for PMs - go to the property standalone calendar, click on the job, select to Edit, and from there you can change the status to Done.

  4. Notifications when an inquiry is made

    I used to receive a text notification when someone makes a direct inquiry. It would be great if those could be restored. If not, I have to login to see that an inquiry has been made and that delays response time.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →

  5. Clicking save sends me back to the main settings

    It would be nice if when I click Save or update, it keeps me on the same page. This happens in Agency Settings, Property Settings and Templates & Triggers.

    2 votes

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    0 comments  ·  Agency Settings  ·  Admin →

  6. Sell ITEMS instead of Services

    Be able to list the products not only as Services but also as Items/Products.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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