25 results found
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be able to use the scope per total order with all channels when creating a fee
During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.
5 votes -
Allow full Security Deposit collection at booking even when % due at reservation is less than 100%
Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.
Example:
If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.2 votes -
Do not limit an email to only one guest or owner
be able to use the same account for different profiles under the PMP
3 votes -
Rental agreement enhancement
Have the ability to add initialing, attachments, and more than one signature to the rental agreement.
24 votes -
Ability to Set Age Restrictions for Bookings Across All Channels
I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.
Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?
3 votes -
Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
4 votes -
Request for distinct post-payment confirmation page for accurate conversion tracking
Distinct confirmation page for tracking conversions, such as those from META ads, that appears immediately after payment is completed.
Currently, users are redirected to a pre-arrival form after payment, but there’s no separate confirmation page that can serve as a reliable conversion endpoint for analytics or ad tracking.
Additional context:
The Meta HTML is already implemented through Google Tag Manager, so adding it under Agency Settings > White Labelling wouldn’t address the issue. The tag itself is firing correctly on the site.The main tracking problem comes from how Hostfully handles payments. It appears that the checkout flow uses a…
1 vote -
1 vote
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Ability to Pre-Authorize Security Deposit for More Than 7 Days
Currently, we can only pre-authorize a guest's credit card for the security deposit for up to 7 days. We would like to request an option to extend this pre-authorization period—ideally up to 30 days.
1 vote -
Modify fields in rental agreement
Ability to modify the guest information field in rental agreement (name, email, phone number).
At the moment, if email field is blank for Airbnb booking, it appears as "null" instead of blank.
1 vote -
Allow Google Analytics Tracking on Direct Booking Site Without White Label Requirement
It would be nice if it wouldn't be necessary to white label the Direct Booking Site, in order to track conversions on your Direct Booking Site (Google Analytics)
1 vote -
Support on sending SMS to Philippines number so MFA can work with SMS option
We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.
5 votes -
Add rental condition in different language
I want to have the option to add rental conditions in different language.
Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.
5 votes -
Add template for email forwarding
Allow to modify the notification sent by Email setting => Forward all emails form inbox to Agency Email.
At the moment, it's not showing in system template so we cannot modify it.
1 vote -
Make more editing options for the agency logo.
It could be really helpful to have some editing abilities for the agency logo.
11 votes -
Enforce password change after a period of time
We would like a setting for our users to automatically be forced to change their password after a certain amount of time.
1 vote -
Billing information
As a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and
honesty. This is critical information that should be easily accessible to the users18 votes -
Modify who could receive the new team members notifications
I tried adding a new user to my company's account today and it sent an email to all of my users
4 votes -
Have option for AM/PM and military time for agency settings
Be able to select AM/PM time or military time for the agency settings
15 votes -
Ability to forward all emails from inbox to multiple team members.
Ability to forward all emails from inbox to multiple team members.
5 votes
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