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  1. Several guests have specifically recommended looking into GDS integration to streamline their booking processes and enhance accessibility to our properties. Integrating with GDS providers like Sabre, Amadeus, Apollo, Worldspan and Galileo by Travelport could significantly improve our visibility and booking convenience for this particular segment of travelers, which is rapidly growing for us. Given the potential benefits in meeting the specific needs of corporate clients more effectively, we see GDS integration as a strategic step to expand our reach and service capabilities in the corporate travel market.

    13 votes

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    We already provide an integration to GDS systems through Nextpax - please see https://nextpax.com/integrations/nextpax-gds/ and let is know if you have any questions at support [@] hostfully.com.

  2. I would like the ability to manually schedule messages without using a trigger.

    3 votes

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  3. SMS to New Zealand phone number doesn't work.
    Kindly refer to PMP-13150.
    We'd like to have ability to send SMS to phone numbers in this country

    1 vote

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  4. I would like to request a new feature in PMP to help differentiate between Vrbo online and offline bookings.

    Current Situation:

    Online Booking: These bookings appear on the Vrbo Dashboard and include all guest information, making messaging integration work smoothly.

    Offline Booking: These bookings do not appear on the Vrbo Dashboard and lack related threads. This leads to confusion among guests, who often ask why their reservation is not visible on Vrbo. We also struggle to provide them with a satisfactory answer.

    Feature Request:

    As a Property Manager, I am comfortable having both online and offline bookings from Vrbo in…

    24 votes

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    2 comments  ·  Channels  ·  Admin →

    As per https://help.vrbo.com/articles/About-offline-booking, Vrbo does not allow offline bookings. If a booking comes from Vrbo and for some reason (like a payment failure), you had to collect payment outside of Vrbo, Vrbo expects that the booking will be attributed to Vrbo.

    When this happens, you can do so from the Booking View modal, click on the Data tab, and click on the checkbox "Attribute this booking to Vrbo", as per the attached screenshot.

  5. VRBO charge a 5% per booking + any fee

    PM wants to cover this with the rate multiplier

    4 votes

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  6. Being able to have a trigger condition for the stay guests to announce/remind the guest during their stay.

    1 vote

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  7. When I need to add manual leads from channels that are not synced I can type the prefix for the mobile number and select the country code. However, when I add the country from where the guests are there is no such an option, I always need to flick through the endless list. It would be great if (1) there is a seachbar to type the country or (2) when you go on the drop down list and type e.g. "N" the countries starting with N appear.

    2 votes

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  8. Since only 5 tags are allowed per property, it is not enough to filter searches on the direct booking site. Since we tag State & City, that counts for two.....if we have a hot tub, fire pit, pet friendly, 30 day + stays and mountain views, it will not appear in all those additional featured searches.

    1 vote

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  9. I have a couple of rentals where the owners don't want a wifi lock. We change the codes manually periodically. It would be great if there was a place to input these codes so that is automatically uploaded to the reservation like my Jervis codes do.

    2 votes

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  10. White labeling using my domain, not a subdomain

    2 votes

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    You can already do this. In your Cloudlfare DNS parameters page (or equivalent software), just set your CNAME value to "@".


    Then on your Agency Settings page, White Labelling tab, just use your main domain in the "Custom Domain Name for DBS" field (set the value, for example, as "mydomain.com/".


    This should do the trick. See an example at https://crosspollinate.org/

  11. It would be helpful if guests could pay multiple payments, as arranged with us, to promote bookings during these tough economic times. I can set a 20% booking due but the only option is payment of the balance in full.

    1 vote

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    1 comment  ·  Payments  ·  Admin →
  12. My rental requires specific pre-arrival registration form. This includes the names of each guest and wheter or not they are under 21, and for me to collect 5 pieces of data regarding each car that will access the community

    so I would like to be able to create the custom fields and then organize them in a simple table so that its a legible and usable form

    2 votes

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  13. Proposed Improvement for the Hostfully Dashboard:

    Currently, the dashboard displays: "New | Check-Ins | Check-Outs." However, there is no option to view currently hosted guests.

    To enhance functionality, we propose adding an "In House" category, resulting in: "New | Check-Ins | In House | Check-Outs."

    This addition would provide a comprehensive view of all guests, including those currently staying in the properties, making operations smoother and more efficient.

    2 votes

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    1 comment  ·  Dashboard  ·  Admin →
  14. This will help send check-in instructions right after the agreement has been signed

    3 votes

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  15. 8 votes

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    6 comments  ·  Other  ·  Admin →
  16. 6 votes

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    Rental Agreement content can already be customized at will. The system will then add guest information, property information and booking information automatically to the agreement being signed, and will send a signed PDF to both parties. If further customization is required, we provide an integration with Docusign.

  17. Be able to mark a job as completed from the Agency's side.
    We have a supplier where all jobs will go to a central department to accept, but then they want to just send us the photos while on site and finishing the job (those on-site won't have access to hostfully), and for our VAs to mark as complete once the photos come in.

    1 vote

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    This is already available through the mobile app for PMs - go to the property standalone calendar, click on the job, select to Edit, and from there you can change the status to Done.

  18. is there a way to swipe to select multiple dates to change prices or minimums? When I select it now it is only for one day. Many times I thought I was changing multiple dates only to find it was just one night.

    2 votes

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    0 comments  ·  Mobile App  ·  Admin →
  19. On the first page for creating a reservation, the breakdown of the reservation total should appear. Having the total without the breakdown makes it look like the nightly rate is VERY high. On the next page guests can then see the breakdown but that is often too late. The button should also say “continue” not “book now”. Please make the breakdown appear on page 1!

    10 votes

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  20. At the moment, most of the templates are able to be disabled, but some of them are auto templates and couldn't be toggled OFF. The Pre-arrival form is one of them.

    I don't want these sent to the guest.

    I don't want Hostfully to automatically send ANYTHING to my guests.

    1 vote

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    The system already allows for turning off of all sytem templates that send automatically. Those who are not selectable are NOT sent automatically but manually by the PM, like "Sending a quote" to a guest (this is done from the interface by the user). The Pre-Arrival Form is never sent automatically, unless set up through triggers by the user.

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