Settings and activity
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1 voteScott Tracy shared this idea ·
An error occurred while saving the comment An error occurred while saving the commentScott Tracy commented
If an Owner has hired an agency to manage their property, these sort of details should not be limited for only the Owner to manage.... What happens when an Owner calls their agency and asks them to update their phone number or the misspelling of their name? Not a great Owner experience if the agency has to push back and say they cannot help them with this!Scott Tracy supported this idea ·
Thank you for your reply to this issue but your "solution" is not feasible. This self imposed limitation for agency/admin permissions just doesn't make sense and your suggested workaround disables an Owner from being able to sign in to do their own updates as well, if that's what they want to do.
That's great that you're providing Owners with "ownership" of their profile information but limiting an agency from making any sort of updates to an Owner's profile simply still does not make any sense. An agency is hired by an Owner to help them manage these sort of details for the Owners and their properties.
Please change the status back on this issue as it is not "functionality that exists."