58 results found
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Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
2 votes -
More control over calendar scroll bar
Currently when using the calendar scroll bar, if you move the bar a little too much the calendar skips several months.
Trying to scroll back over the past month places you 3 or 4 months back. It is too sensitive.
3 votes -
Request for a channel for all minor updates
System or channel that allows you to see all the platform's news automatically, without having to subscribe to each Uservoice.
1 vote -
Security - Add support for passkeys
Passkeys are the newest and strongest form of passwordless authentication, built on the WebAuthn/FIDO2 standards. Instead of a password, a passkey uses public-key cryptography stored securely on a user’s device (like Face ID, Touch ID, or Windows Hello). When a user logs in, the device signs a challenge with the private key, and the server verifies it with the public key—meaning nothing secret ever travels over the internet.
Key points about passkeys:
Passwordless by design – users don’t type anything in; authentication happens with biometrics or device unlock.
Phishing-resistant – since the login only works on the legitimate domain, attackers…
1 voteThanks Alex for adding all the ideas - well received and will be considered.
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Security - Add IP Login audit tracker
An application needs to track IP logins and display them to the end user as a critical security measure. By recording and showing where and when login attempts occur, users gain visibility into their account activity and can quickly detect unauthorized access from unfamiliar devices or locations. This transparency empowers users to take immediate action—such as changing passwords, revoking sessions, or enabling stronger authentication—if suspicious activity is spotted. At the same time, it creates an audit trail that helps both the user and the service provider investigate potential breaches. In short, IP login tracking enhances trust, accountability, and proactive defense…
1 vote -
Security - Add MFA App support
Add support for MFA app. Using an app is more secure and faster than an SMS code.
Why SMS-based MFA is insecure
While better than no MFA, SMS is no longer a robust security method. It is highly susceptible to attack because:
SIM swapping:
This is a common and dangerous method where attackers convince a mobile carrier to transfer your phone number to a new SIM card they control. They can then receive your MFA codes and gain access to your accounts.Lack of encryption:
SMS messages are not encrypted and can be intercepted by hackers with access to a…1 vote -
More flexibility in defining Pre-Arrival Forms
Currently in Spain we are having to register every guest over a certain age. The pre arrival form is the only way we can capture this without spending a lot of manhours chasing guests for information.
What I propose is that each section of the form has the ability to add extra boxes of information.
We need the name, I.D. type, I.D. number, expiry date, home address and the list goes on for each guest. So when they select the number of guests, you get multiple input boxes. Currently we get basic information for multiple guests and we need more.…2 votes -
1 vote
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Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
1 vote -
Allow property address to be passed to Zapier
PM needs the property address to pass to Zapier to include in their contracts.
patriciacortinas@welfarevacationhomes.com1 vote -
Enable Post-Booking URL Redirect for Tracking Conversions from Ads
We’re trying to have visibility into booking metrics from a Google Search campaign.
We use Squarespace as the marketing site and Hostfully as the booking site.We need to be able to redirect all traffic after purchase to a Thank You page on Squarespace.
So the feature we’re requesting is a bulk URL redirect.
So the user journey would be:
Paid Ad > Squarespace Landing Page >> Hostfully Search Page >> Property Page >> Checkout >> Squarespace Landing Page.Because we rely on the search page within Hostfully I don’t even think the current custom booking widget would solve our…
1 vote -
Has anyone ever used essay writing service?
A "UK essay writing service" has helped many students to cope with the workload and also to hit the deadlines. Such services provide professional, customised essays which do not fall below the academic standards. To do this, it is possible to find a professional essay writing service https://www.essaymills.co.uk that is not fraudulent, which means that the order will be original and delivered in time, the paper will be completed by an expert to earn the student better grades and help them have less stress.
1 vote -
Customer History
In customer profile, I'd like to see all booking history of that customer - not just their contact information
7 votes -
Ability for Property Managers to see the full list of jobs for each Service Provider
We would like to see Service Providers' jobs list in one place similar to how they would see it under their own portal. Basically, we want to go to one place to see the full list of jobs each provider has assigned to them rather than looking on the calendar where you only see a blue circle and have to click on each one to see who is assigned to what that day.
2 votes -
Spell check
I would find it very helpful if the software had a spellchecking facility, whereby a word / grammer would be underlined showing the user there was a possible error. I have often rushed and responded quickly to messages to guests and realised after sending there was a small spelling error / mis-typed word. This can look unprofessional. There is probably one here!!!
1 vote -
Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
3 votes -
Add notification of office hours in the platform.
Add a notification that pops up in the platform of when there's an office hours about to start, and include the meeting link to make it easier to jump into office hours. It may be nice to have a feature where that can be turned on/off.
1 vote -
Extend booking
Allow a direct booking extension when guests book from sites such as Booking.com/Airbnb.
We currently have to create a new booking if a guest would like to extend their stay which then creates a request for ID/deposit etc and then they will get various messages which aren't necessary. We need the ability to extend an existing booking directly1 vote -
Add CST to times shown on Customer Success & Onboarding Office Hours
Please add the time zone for CST (Central Standard Time, USA) to the Customer Success & Onboarding Office Hours.
0 votes -
Pop up comments
Here are some examples of comments that could pop up for a guest account:
Do not book guest – Guest has a history of cancellations or issues.
Early check-in approved – Guest has confirmed early check-in request.
Pending pet fee payment – Guest owes payment for a pet stay.
Special request for quiet room – Guest prefers a quieter location within the property.Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.
VIP status – Frequent guest, provide exceptional service.
1 vote
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