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  1. Ability to split payments for reservations

    18 votes

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    2 comments  ·  Property Management Platform - Web » Payments  ·  Admin →
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    received  ·  AdminSteph (CTO, Hostfully) responded

    Thank you for submitting this idea. We have considered this in the past but this behavior comes with complexities. The question is whether we consider a property as booked on the first split payment and block the calendar or not:

    • if we do: a guest could pay $5 on a $1000 payment and the calendar will be blocked with a payment that does not meet the reservation amount threshold (putting the PM at risk)
    • if we do not consider it as booked until the whole $1000 is received, the PM could end up with 4 payments of $200 and the property is still available. Someone else could then end en booking the property and the PM is left with having to process 4 refunds.

    So this feature is definitely interesting but requires that particular threshold rules to be defined and the system behaviour to adapt to them.

    first_name_unknown last_name_unknown shared this idea  · 

  2. Change Inbox to separate messages by lead/reservation rather than email address

    46 votes

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    started  ·  6 comments  ·  Property Management Platform - Web » Inbox  ·  Admin →
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    first_name_unknown last_name_unknown commented  · 

    Definitely separate emails by lead/reservation. It simplifies communication and reduces the number of messages too.