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25 results found

  1. Allow Information Submitted via pre-arrival form to be used in templates

    Data captured via the Pre-arrival form (such as other guests names) and other information is not be able to be used in a template.

    For example, we have to add each guest over 16 to our guest list for access to the community amenities. We capture this information via the pre-arrival form. Currently I have to manually grab that information from the pre-arrival form and manually send it to the community to add them.

    Ideally, since the pre-arrival form is capturing that information it would be nice to be able to use that in a email template.

    21 votes

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    2 comments  ·  Templates and Triggers  ·  Admin →

  2. Include a Request to Book event in the triggers

    For properties that have a Request to Book, there needs to be an event in the triggers to send an auto email to the guest. For Airbnb, not sure on other channels, but when a guest tries to book but does not meet requirements, they can submit a Request to Book. Right after they submit the request to book, we'd like to be able to send the guest an email or Airbnb message saying that once they verify their ID with airbnb, then they can be approved to book. This is a function that Hospitable has with triggers for New…

    1 vote

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    1 comment  ·  Templates and Triggers  ·  Admin →

  3. Make template colors customizable

    Branding is a big deal for our company and I've worked really hard to have brand consistency. Some of the pre-done templates have Hostfully's brand colors and we want to be able to change the colors to our brand.

    1 vote

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    functionality exists  ·  1 comment  ·  Templates and Triggers  ·  Admin →

  4. Add a variable for total rent paid

    It would be nice to have a variable to total rent paid by a guest (prior to fees and taxes) for their stay that we can use in custom templates in which we want to communicate to an owner their total payout from a guest stay.

    1 vote

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    functionality exists  ·  0 comments  ·  Templates and Triggers  ·  Admin →

  5. Schedule payment reminders to the guest/host when a VRBO reservation is only partially paid

    In VRBO reservations, if payment is split into two or more payments, and not all of them is paid, then need to highlight past due payments and/or send payment reminders to the guest/host. Otherwise guest may come and stay and leave without host realizing the reservation was never fully paid! After integration, VRBO doesn't send those payment reminder emails and relies on the PMS (Hostfully) to handle that.

    2 votes

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    functionality exists  ·  1 comment  ·  Templates and Triggers  ·  Admin →
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