7 results found
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Condition for security deposits paid for triggers
Condition for security deposits paid for triggers
3 votesThis condition does not make sense. If you require a security deposit, then the Booking Confirmed condition will only be met when the SD is paid for.
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Sort scheduled messages by guest and show them in the inbox for that specific guest
sort scheduled messages by guest and show them in the inbox for that specific guest
1 voteThe next version of Scheduled Messages will allow users to search guests by name or email
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Template variable for Airbnb's Check in Option
I need the code to be stored both in the Airbnb instructions and in a variable in Hostfully. I don’t want to have to change it in both the Airbnb instructions and a separate variable whenever the code is updated.
1 voteAirbnb does not provide an API for this.
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Send whatsapp messages from a phone number of my choice (ie our business whatsapp line)
As a PM I would like to send whatsapp messages from my own unique number so that guests can whatsapp me on this number but also call me on this number. I would also then like to have my own logo as the whatsapp profile picture
6 votesThis is technically not possible as WhatsApp APIs restricts that for anti-spam reasons.
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Be able to add the option to "unsubscribe" from the emails
Have an "unsubscribe" link on templates to send emails to past guests asking them to rebook
1 voteThis requirement is interesting but does not really apply here. Emails sent to guest from the platform are related to the booking process - booking confirmations, reminders to pay balances, etc and not marketing emails.
If you send marketing emails to your list, the CRM software you use typically provides options to include opting out options.
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Triggers - add recipient "To" Agency if the action is to "Send channel message"
If the action was to send an email, you would be able to choose the agency as a recipient.
However, if the action chosen is to Send a Channel Message, it is not possible to copy the agency.
This should be a useful feature to add. As managers need to get notified every time something is sent to a guest, instead of them going and check the message history several times a day to see what has been sent. Many managers including us use smartbnb (hospitable) for automated messaging and that does send a notification email every time something is…
1 voteBy definition, channel messages are not email messages, so there is no way for the system to "CC" the agency/PM when such message is sent. This being said, those messages will automatically show in the PM Inbox - so this is not a "notification" per say, but there will be a trace for all the messages sent this way.
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Triggered Booking Confirmation sent out to VRBO manually added guest email.
Triggered Booking Confirmation sent out to VRBO manually added guest email.
2 votes
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