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Property Management Platform - Web

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  1. Have an "unsubscribe" link on templates to send emails to past guests asking them to rebook

    1 vote

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    This requirement is interesting but does not really apply here. Emails sent to guest from the platform are related to the booking process - booking confirmations, reminders to pay balances, etc and not marketing emails.


    If you send marketing emails to your list, the CRM software you use typically provides options to include opting out options.

  2. If the action was to send an email, you would be able to choose the agency as a recipient.

    However, if the action chosen is to Send a Channel Message, it is not possible to copy the agency.

    This should be a useful feature to add. As managers need to get notified every time something is sent to a guest, instead of them going and check the message history several times a day to see what has been sent. Many managers including us use smartbnb (hospitable) for automated messaging and that does send a notification email every time something is…

    1 vote

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    By definition, channel messages are not email messages, so there is no way for the system to "CC" the agency/PM when such message is sent. This being said, those messages will automatically show in the PM Inbox - so this is not a "notification" per say, but there will be a trace for all the messages sent this way.

  3. Triggered Booking Confirmation sent out to VRBO manually added guest email.

    2 votes

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