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Property Management Platform - Web

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How can we improve the property management platform?

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84 results found

  1. Condition for security deposits paid for triggers

    Condition for security deposits paid for triggers

    3 votes
    1 comment  ·  Templates and Triggers  ·  Admin →
    declined  ·  AdminSteph (CTO, Hostfully) responded

    This condition does not make sense. If you require a security deposit, then the Booking Confirmed condition will only be met when the SD is paid for.

  2. Able to change the number of guests for Booking.com reservations

    Able to change the number of guests for Booking.com reservations

    1 vote
    0 comments  ·  Channels  ·  Admin →
    declined  ·  AdminSteph (CTO, Hostfully) responded

    Unfortunately, as of today, Booking.com does not provide an API to allow us to send # of guest alterations from the platform.

  3. Not redirect to the property page when finding the property and clicking on the search result on the Booking.com channel page

    Not redirect to the property page when finding the property and clicking on the search result on the Booking.com channel page

    2 votes
    0 comments  ·  Channels  ·  Admin →

  4. Sync button for all channels at once

    Sync button for all channels at once

    1 vote
    0 comments  ·  Channels  ·  Admin →

  5. More frequent sync with Booking.com

    Make the sync with BDC more frequent. Currently, there is a 2 min sync frequency with Booking.com.

    1 vote
    0 comments  ·  Channels  ·  Admin →

  6. Full use on the App

    It would be great if i could access ALL features from the App. Having full access to all features on both the website and mobile app would provide greater flexibility and convenience, especially when you're on the go. Expanding functionality to include trigger adjustments, channel syncing, and template editing within the app could enhance productivity and ensure seamless management from any device.

    1 vote
    0 comments  ·  Mobile  ·  Admin →

  7. Sort scheduled messages by guest and show them in the inbox for that specific guest

    sort scheduled messages by guest and show them in the inbox for that specific guest

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →

  8. Template variable for Airbnb's Check in Option

    I need the code to be stored both in the Airbnb instructions and in a variable in Hostfully. I don’t want to have to change it in both the Airbnb instructions and a separate variable whenever the code is updated.

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →

  9. Support Booking.com "Smart flex" type of reservation

    Support Booking.com "Smart flex" type of reservation

    1 vote
    0 comments  ·  Channels  ·  Admin →

  10. A monthly email survey sent to PMs to gather feedback and vote on new feature suggestions

    I want to receive a monthly email survey from Hostfully to gather my feedback and vote on new feature suggestions.

    1 vote
    0 comments  ·  Other  ·  Admin →

  11. Offer other options for white labeling instead of just Cloudflare.

    Cloudflare does not have Customer Service team that can be reached out, so it's difficult to check when there is any issue. 34SP is a great one you can consider.

    1 vote
    0 comments  ·  Direct Booking Site  ·  Admin →
    declined  ·  AdminSteph (CTO, Hostfully) responded

    Thanks for submitting this idea.


    Your statement is not accurate though. Cloudflare does provide a support channel for paid accounts. It does not for free accounts, which is understandable.


    One more thing: Hostfully does not require users to use Cloudflare - it is rather a suggestion, because they provide SSL proxying capabilities for free. But Hostfully users are free to use any other service if they want to. Using Cloudflare is not a requirement.


    So this makes this idea not really relevant, as there is not really anything we need to do on our side to implement other providers.

  12. Incorporate Airbnb reviews under DBS

    incorporate both reviews to be synced. it would help your customers out tremendously!

    2 votes
    0 comments  ·  Reviews  ·  Admin →

  13. Ability to track rank on Airbnb and Vrbo

    1 vote
    0 comments  ·  Channels  ·  Admin →

  14. Support SMS two-way for Service Provider and Owner

    It's supported for SMS two-way messaging and the SMS sent from Hostfully to the Service Provider's mobile device is all good. However, when the Service Provider replies to that SMS, we don't see it in the Hostfully Inbox or on our phone number because it only works for guests.

    The ability to see replies from Cleaners in the Inbox would be helpful for team communication. We can see everything in one inbox.

    2 votes
    0 comments  ·  Inbox  ·  Admin →
    declined  ·  AdminSteph (CTO, Hostfully) responded

    The communication platform we use for sending SMS forces us to use numbers that are registered number in a particular country and does not allow responses to be sent to these numbers. This is a spam prevention restriction, and the SMS protocol does not allow specifying a different "reply-to" number, like the email protocol does. So unfortunately, this feature request can not be entertained. We recommend using messages via the Hostfully inbox instead.

  15. Rentals United booking details

    When a booking comes via Rentals United, details do not reflect the actual booking source or correct price - default Hostfully calendar prices are inserted, requiring manual overwriting and potentially confusing the owner. Can you make the numbers and source sync accurately?

    2 votes
    declined  ·  3 comments  ·  Channels  ·  Admin →

  16. Use company's number for SMS

    Phone # for SMS

    2 votes
    0 comments  ·  Other  ·  Admin →

  17. Have option to update listing descriptions and photo orders automatically

    I want the listing descriptions and photo orders to be updated automatically on a daily basic so I can get more traffic.

    1 vote
    declined  ·  3 comments  ·  Property settings  ·  Admin →

  18. Mobile app sound notification

    Is it possible to have sound notifications on the mobile app when there is a new message of any kind (inquiry, request, booking, etc.)?

    1 vote
    0 comments  ·  Mobile  ·  Admin →

  19. On the Channel Managers, when you click on Toggle All: to On, and it turns on all properties, it goes back to Off.

    It is confusing that the Toggle All button goes back to, or stays at Off, even after you click on it to Toggle all to on. Can it just stay at on if all are on?

    1 vote
    0 comments  ·  Channels  ·  Admin →

  20. Have ability to Pre-approve Vrbo inquiries in Inbox

    I want to pre-approve Vrbo inquiries, similar to what it works for Airbnb's.

    3 votes
    0 comments  ·  Inbox  ·  Admin →
    declined  ·  AdminSteph (CTO, Hostfully) responded

    Vrbo's API does not support this functionality at this time, so we can not support this on our end. We can re-open this once they provide support, if they ever do. Thanks.

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