1645 results found
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Import Airbnb messages from secondary guest to Hostfully Inbox
At the moment, only messages from the primary guest on Airbnb appear in Hostfully Inbox. I want messages from the secondary guest to appear as well.
65 votes -
Guest review report
per property - per channels
24 votes -
19 votes
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Identifying Vrbo Online and Offline Bookings in PMP Lead Modal or Calendar
I would like to request a new feature in PMP to help differentiate between Vrbo online and offline bookings.
Current Situation:
Online Booking: These bookings appear on the Vrbo Dashboard and include all guest information, making messaging integration work smoothly.
Offline Booking: These bookings do not appear on the Vrbo Dashboard and lack related threads. This leads to confusion among guests, who often ask why their reservation is not visible on Vrbo. We also struggle to provide them with a satisfactory answer.
Feature Request:
As a Property Manager, I am comfortable having both online and offline bookings from Vrbo in…
22 votes -
Generate invoices for guests
would be nice if the team could develop a routing to generate a pdf receipt for guest
35 votes -
Rental agreement enhancement
Have the ability to add initialing, attachments, and more than one signature to the rental agreement.
6 votes -
Accurate booking value in owner portal calendar
In the portal, when you click on a reservation in the calendar, it does not show the full price paid to the property manager after commission charged by booking.com or the other OTA's.
Then in the owner portal calendar it shows the price of the reservation excluding the cleaning fee and commission from OTA's which makes the amount incorrect and not useful. In the owner portal is just shows the amount in the property managers calendar minus the property's managers commission however this is not accurate due to the commission charged by the platforms.
The calendar in the property managers…
27 votes -
Improve how photos can be organized and re-ordered
The drag and re-order is too tedious, especially when you just got all new photos for your listing and need to delete all these old ones and reorder 50 new ones.
I think that there should be a toggle between the current view and a thumbnail view that puts the photos in a grid (maybe 4-5 across and then they are in rows going down) without the photo comments in this thumbnail view. That way we can reorder the photos quickly and see better what overall the order looks like to guests, and then when we are ready to add…
55 votes -
Keep responses to emails in the same thread.
When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.
11 votes -
Show discounts on quotes as negative line items
When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).
On the final price it is applied, but it is not a line item on the quote.
25 votes -
Phone field mandatory on our Direct Booking site.
Make Phone field mandatory on our Direct Booking site.
30 votes -
Support more Booking.com amenities
Support more amenities for booking.com
28 votes -
Add function to duplicate triggers & templates
It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
Less clickings and save more time.62 votes -
Able to close hold expired leads
Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.
4 votes -
Remove the "Sign Up For A Free Hostfully Account Here" from the direct reservation confirmation
big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.4 votes -
Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
6 votes -
Ordered Triggers for Last-Minute Bookings with Same Day Checkin
Property managers often encounter last-minute bookings where guests check in on the same day the booking is made. In such cases, there are typically two triggers:
1/ An instant trigger for the event of NEW_BOOKING,
2/ A time-based event trigger for BEFORESTAYSTARTS, which allows to fire after the check-in time.
However, when both events are scheduled for the same time, there is currently no hierarchy or guarantee on the order in which these triggers will fire. As a result, the BEFORESTAYSTARTS trigger might send a message before the NEW_BOOKING event, leading to confusion and operational inefficiencies.
…
8 votes -
Customizable date range for Analytics page
in the first version of the Analytics page, the date ranges are preset and cannot be customized for performance reasons. I want to be able to select a custom range.
21 votesCustom date ranges are planned for our next version of the Analytics page.
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Make owner stays distinct from owner blocks
Sometimes owners block properties for work to be done, but most often they are blocking the property for personal use. In those cases, we need to clean and turnover the property just like we would for a guest reservation. Also, the smart automations (for example, changing thermostat settings via Lynx, Operto, etc.) should treat an owner stay the same as a guest stay.
35 votes -
Allow to modify Agency Commission while setting Pricing Periods.
Add a field to allow updating the agency commission while setting pricing periods.
3 votes
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