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1622 results found

  1. Support multiple rate plans for Booking.com connection.

    We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.

    We also want to send the pricing rules at the bottom of the pricing tab to Booking.com

    35 votes

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    received  ·  7 comments  ·  Channels  ·  Admin →
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  2. We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)

    Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…

    11 votes

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    planned  ·  5 comments  ·  Service Hub  ·  Admin →
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  3. An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc

    30 votes

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  4. Owner report can only have 2 sub reports, one is Booking/Financial/Revenue report and one is owner adjustments. When you run the report and choose the date range, both sub reports will run data of bookings within this time frame. Any data outside the date range can't be generated.

    However, we want to add more sub reports (e.g Year to Date financial report) there to generate the information OUTSIDE of the date range selected.

    Im summary, we want to select multiple date ranges for each sub report and show all those sub ones in 1 owner report only.

    8 votes

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  5. per property - per channels

    48 votes

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    received  ·  5 comments  ·  Reviews  ·  Admin →
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  6. When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.

    22 votes

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  7. big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
    This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.

    30 votes

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  8. Be able to send mass messages (bulk messaging). Top priority is guest, but also ability to send to owners and service providers

    14 votes

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    4 comments  ·  Inbox  ·  Admin →
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  9. 43 votes

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    received  ·  3 comments  ·  Payments  ·  Admin →
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  10. I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.

    13 votes

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  11. As an international booking platform, we believe it is essential to provide the option to customise the date and time format. This would allow hosts in various countries to adopt the widely-used European system of a 24-hour clock and day-month-year format.

    Implementing this feature would enhance clarity and professionalism in the automated messages sent to guests, ensuring the information aligns with their regional expectations and reducing potential misunderstandings.

    Thanks!

    14 votes

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  12. Kindly enable the option to automatically apply a cleaning fee whenever an owner blocks their property.

    12 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  13. Have the ability to add initialing, attachments, and more than one signature to the rental agreement.

    20 votes

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  14. Right now only instant book is available. PMs would like to use a booking request flow instead.

    21 votes

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    started  ·  1 comment  ·  Property settings  ·  Admin →
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  15. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    14 votes

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  16. For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.

    Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.

    12 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  17. I am using Waivo insurance and have the standard fee for first 10nights, but after that it goes to a nightly rate. Is there a way to set up a fee to charge charge the guest the full amount of the Waivo fee when they are staying longer than the 10 days?

    5 votes

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  18. Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.

    14 votes

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  19. would be nice if the team could develop a routing to generate a pdf receipt for guest

    74 votes

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  20. I have an increasing amount of bookings coming in via HomeToGo. There used to be a link (sync of calendar + prices + descriptions etc.) with them, but this is no longer the case.
    I would like to see this coming back as now there is a lot of manual input necessary to make sure I have all bookings in once place (Hostfully) and have my messages and triggers automated.

    3 votes

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    2 comments  ·  Channels  ·  Admin →
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