1795 results found
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Guest review report
per property - per channels
44 votes -
Repeat guest trigger condition
When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.
19 votes -
37 votes
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Remove the "Sign Up For A Free Hostfully Account Here" from the direct reservation confirmation
big issue with the guests because whenever they make a direct reservation, the confirmation shows in big letters "Sign Up For A Free Hostfully Account Here".
This confuses the guests and they have to clarify each time they don't actually need to register for any account since they are only booking a reservation.22 votes -
Archive Photos without deleting them
I would love the option to archive photos without permanently deleting them, with the ability to unarchive them and make them live again. This feature would retain the captions and be especially helpful for managing seasonal photos.
9 votes -
Bulk fees and taxes
massivily modify fees and policies
14 votes -
Rental agreement enhancement
Have the ability to add initialing, attachments, and more than one signature to the rental agreement.
17 votes -
We need to organize our Templates and Triggers into a logically ordered list
As we add new Custom Templates and Triggers, they simply are added at the bottom of the list. We would like to be able to move those into a logical order to make it easier to see we haven't missed any and to find ones that need changing or deleting.
20 votes -
Add Request to Book for Booking.com
Right now only instant book is available. PMs would like to use a booking request flow instead.
17 votes -
turn trigger on or off for seasons vs just deleting
turn trigger on or off for seasons vs just deleting
8 votes -
Keep booking data of deleted properties
When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
This makes the reports and analytics tool unreliable.10 votes -
Filter properties to specific websites
Being able to filter properties to specific websites. E.g. 1 website with the search widget only shows 5 out of 10 listings on that website, with another website showing the other 5 listings.
11 votes -
Integrate with Rental Listing Sites (Mid Term Rentals)
For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.
Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.
8 votes -
whitelabeling should completely mask the hostfully brand everywhere, even for payment link
the purpose of whitelabeling is to hide the underlying system, whitelabeling is not whitelabeled if it’s got a hostfully URL in the messaging.
I keep wondering why our guests and hosts keep mentioning hostfully and there are just lots of gaps in whitelabeling.
whitelabeling should completely mask the hostfully brand everywhere unless it can’t because of some security thing (potentially a stripe handoff).
So your guests are not clicking on zenstaysf.com they’re clicking on hostfully.com —not whitelabeled and breaks the branding.
8 votes -
Generate invoices for guests
would be nice if the team could develop a routing to generate a pdf receipt for guest
69 votes -
Option to automatically Add Cleaning Fee to Owner Blocks
Kindly enable the option to automatically apply a cleaning fee whenever an owner blocks their property.
8 votes -
Able to close hold expired leads
Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.
11 votes -
5 votes
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Booking.com - multi-rate plans
Support multiple rate plans for Booking.com connection.
We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com
3 votes -
Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly.
Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly. (Currently this has to be done manually).
4 votes
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