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32 results found

  1. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    6 votes

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  2. Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
    Thank you!

    9 votes

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  3. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    1 vote

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  4. Be able to select AM/PM time or military time for the agency settings

    4 votes

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  5. 2 votes

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  6. The issue is the dimension requirements of the logo. The dimensions are so small that the logo looks pixelated on high resolution screens (i.e. any modern phone or laptop).

    I want to upload the larger logo in Agency settings page so it can looks more transparent in high-resolution desktop

    1 vote

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  7. At the moment, Email Settings may not work well with email providers like Hostinger.

    2 votes

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  8. 2 votes

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  9. I want to know how and by whom the property was duplicated

    1 vote

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  10. Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.

    4 votes

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  11. Require guests to sign rental agreement before confirming booking.

    5 votes

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  12. As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.

    10 votes

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  13. I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.

    10 votes

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  14. Make pre-arrival forms able to be edited for change after submitted, by hosts

    4 votes

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  15. Because we are a hotel with multiple cleaners, we are unable to utilize the turnover function you created. Instead, we have made our cleaners associates so they can view the calendar. I noticed in my dashboard (as manager) I can see a summary of notifications which show which properties have a check out and check in for the day. This is unfortunately not visible to agents... but we would really like for it to be. This would allow our cleaners and maintenance personnel to see exactly what rooms are turning over that day so they can get to work without…

    1 vote

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  16. While checking with Davut, we're advised that the system won't auto refund if it recognizes the reservation is from Booking.com.

    The auto refund feature should work for all reservations whose payments are processed via Stripe.

    1 vote

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  17. On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.

    It would be great if I could select one or more date groups to exclude.

    5 votes

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  18. For now, when selecting to use Gmail in Email Settings, I'm not able to switch it back to the other types of email.

    8 votes

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  19. If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.

    2 votes

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  20. There are many scenarios in which a host might extend a complimentary night to a guest, to address an issue, as a gift, or for employees/friend's.

    It would great if there was a way within the Hostfully to comp a night, or a block of nights, while having the booing otherwise behave as a regular booking.

    I'm aware that a discount code, or a negative line item could be sud for this purpose, but this is a messy, manual process, and does not create any kind of trackable record that could be used for accounting purposes.

    5 votes

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