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13 results found

  1. Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.

    11 votes

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    received  ·  2 comments  ·  Other  ·  Admin →
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  2. For now, when selecting to use Gmail in Email Settings, I'm not able to switch it back to the other types of email.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  3. The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.

    3 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  4. There are many scenarios in which a host might extend a complimentary night to a guest, to address an issue, as a gift, or for employees/friend's.

    It would great if there was a way within the Hostfully to comp a night, or a block of nights, while having the booing otherwise behave as a regular booking.

    I'm aware that a discount code, or a negative line item could be sud for this purpose, but this is a messy, manual process, and does not create any kind of trackable record that could be used for accounting purposes.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Currently it appears that there is no way to access a log of change made to a reservation.

    So if the reservation's dates are changed, lodgings are changed, a manual payment is recorded, or someone erroneously edits a price, there appears to be no way to see when or by whom the change was made.

    Even the transaction log is pretty sparse on information.

    This makes tracing reservation issues and holding your staff accountable for errors impossible.

    I have no doubt that the data must exist in Hostfully's system, and would like it made easily accessible in the form of…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  6. At present, the reservation notes feature is extremely limited in Hostfully. Here are a couple of things that would greatly improve this feature from a UX standpoint.

    Timestamping/logging notes - Currently notes are simply typed into an active text box in the reservation popup (under the "Internal Guest Notes Tab). These notes do not include a record who who made them or when, and are are easily changed/deleted, without any record of the change being made. It would be helpful to be able to type a note, then save it to the reservation, with a timestamp and record of who…

    2 votes

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  7. It would be great to have "Activity" or "History" data on individual reservations to see when a reservation was updated & who updated it.

    (i.e. a guest requests to extend their reservation for 2 weeks. We go into Hostfully & change the check out date.)

    Currently, there is no history or activity showing when changes were made to that reservation. With multiple people working in reservations, it would be great to have that data for our billing department to follow up and ensure the billing is updated, etc.

    14 votes

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    2 comments  ·  Other  ·  Admin →
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  8. Currently, we can enter a specific date range, or expiration date. It would be nice to be able to have a discount code that is set to be valid a certain number of months from the previous check out date. E.g. After guest stay, the discount is sent and is valid one or two years from the date that it is sent.

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  9. have an option for dd/mm/yyyy date option
    not only mm/dd/yyyy format

    (not all your users are from the US)

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. When reservation agents are making a booking, prompt them if the minimum night stay is not met. With several properties and settings, the agent does not always have that info at hand.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  11. A checklist reminder with specific information on home maintenance for rentals (bi annual). For example, changing filters, pest control, deep clean items, furniture cleaning schedule.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  12. Enable a booking window shorter than 3 months. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  13. Would be great if the Account Status reflects what we paid for and the date we paid it as well as when our next bill is due. The way it's set up now I can see it moving up and down and that we paid for it annually but it doesn't tell me any of that information.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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