59 results found
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Ability to Blacklist email addresses to prevent re-booking of problem guests
Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.
There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.
What is needed is a system where you can flag…
41 votes -
Inventory sharing between Hostfully users
Inventory sharing between Hostfully users. Similar to Streamline's service StreamShare. EX: One Hostfully user in North Florida could share inventory with a Hostfully user in South Florida if both parties agree to a profit share partnership. Built in affiliant % from the Hostfully platfrom.
1 vote -
Have Meta tag displayed in the DBS link sent on Whatsapp
I want to have the main property photo displayed in the DBS link when sending it on Whatsapp.
1 vote -
Non-refundable rate for direct bookings
I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.
5 votes -
Ability to adjust property description for Direct booking site only
Ability to adjust property description for Direct booking site only such as input the information that Airbnb Superhost and VRBO Premier Host.
It would be great to have some way to make the hostfully page have a different description. I'm sure many of your owners/hosts have this distinction of super host, etc. Would be great to be able to advertise that on our direct booking site.
This way when people find our website either through previous guests and/or social media campaigns, they know that we are a trusted host based on our experience with Airbnb and VRBO, but they don't…
3 votes -
Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
5 votes -
Show length of stay discount on itemized total
Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.
16 votes -
Edit the text "deposit payment" on the payment link
We want to edit the text "deposit payment" on the payment link because we are charging guests the full amount at reservation: https://prnt.sc/jTsWNIenwjbg
1 vote -
Allow discount codes to be editable and be able to create excluded dates within them.
Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.
It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…21 votes -
Multiple cleaning fees on direct channel
I want to be able to send long-term and short-term cleaning fees to direct channel, similar to Airbnb.
1 vote -
Remove confusing default wordings at check-out flow
Once a guest places a booking, there's a message popping up: "Now, you can check your booking details and prepare your trip, start your free Hostfully account"
That’s strange wording, even for users using the out-of-the-box website (e.g Boostly).
the guest doesn't really know or care about "Hostfully" and that Hostfully goal is to support PM customers in enhancing the brand, not trying to compete with PMs to "own" the guest Please remove that language.
3 votes -
Number of bedrooms as a search field on the direct booking website
Add number of bedrooms as a search field on the direct booking website
5 votes -
Notification to service provider when guest has purchased a service
I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.
2 votes -
Option to create a link that has only a certain amount of our units
We want to narrow down the search based on the property name. For instance, we want certain locations to show up on a single link whether it's searched or created. Also any other with the same name multi-unit.
Either have CMS control where you can select a property and add it to a page. Just Like the feature or all, but with your selection, that can then be titled filled or like any other property. This would have a separate link so I can share these locations specifically and help people narrow down options. Another way is having an option…
1 vote -
Allow booking guests to filter properties by amenity
After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!
Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…
7 votes -
DBS hero image to look the same on webpage and phone
It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.
3 votes -
Custom order for Listing Description Sections
Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.
8 votes -
Allow guests to enter the number of children in the reservation
Right now guests can only input the total number, not the breakdown of adults vs children
12 votes -
Discount code - Have Validity Range Include Start and End Dates
As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.
Right now, the valid date range doesn't include the Start and End dates.
7 votes -
Discount codes for a specific number of nights
I'd like to see the ability to create discount codes that are only valid for reservations of a specific number of nights. So if we wanted to offer a special of a "3rd night free", we could create a discount code that could do this.
40 votes
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