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30 results found

  1. As a property manager, I want to be notified when a guest books a service as an upsell through the PMP upsell flow during the booking process.

    11 votes

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  2. When I view the Direct Booking Site on mobile device vertically, I can't scroll down to see the list of my properties. It's good in horizontal view though.

    5 votes

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  3. As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.

    Right now, the valid date range doesn't include the Start and End dates.

    4 votes

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  4. Right now prospective guests are REALLY struggling to understand how much our properties cost. It's the number one question we get from people who are searching on our direct booking site.

    The problem is that there is no way to compare prices across properties other than drilling down into several property pages open in several tabs and entering dates and guest count info in each one.

    It would be much easier to enter the dates and guest count once in the main search and see the total displayed under each property's tile. It's nice that there's already the ability to…

    2 votes

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  5. Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.

    There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.

    What is needed is a system where you can flag…

    2 votes

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  6. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    1 vote

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  7. I have a wish list for you. I'd love it if you guys could team up with https://elfsight.com/all-in-one-reviews-widget/ and let them be able to use our reviews. 98% of my reviews are from Airbnb or VRBO so I don't use Hostfully's. However this link above offers a mesh set of reviews coming in from different platforms. This way I could show my direct booking reviews along with Airbnb & VRBO. I've been using Elfsight.com for years showing my reviews. Here's a listing were you can see my Airbnb reviews on my direct booking website via Hostfully's widgets (near the bottom…

    2 votes

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  8. Right now guests can only input the total number, not the breakdown of adults vs children

    2 votes

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  9. When getting more than 10 listings in a search result on the direct booking sites, the page numbers disappear when you reach the bottom. This makes the user believe there is only 10 listings unless they were to scroll back up to find the 2nd, 3rd or more page tabs of listings.
    Can Hostfully please either insert the page tabs at the bottom of the results or make it and endless scroll for all listings..?

    1 vote

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  10. When a guest goes to book on the direct booking site, if they enter a date range that goes beyond the Maximum Night stay (property Main Settings), then hit Book Now, they get this message: Maximum stay requirement is not met. That does not specify the requirement, the way the Min Stay is displayed.

    It would also be great to be able to customize a message there, and have it displayed before they hit book now, so they can see that requirement.
    Ex., the max stay is 30 days, but we want to include a message that states something like,…

    1 vote

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  11. I'd like to see the ability to create discount codes that are only valid for reservations of a specific number of nights. So if we wanted to offer a special of a "3rd night free", we could create a discount code that could do this.

    9 votes

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  12. On the Booking page, can you move the link placement of "show details" to be directly under the quoted rate? Guests who want the rate breakdown overlook this awesome feature because the Book Now button is more prominent. Then they click the Book Now to see the rate breakdown when they are just trying to figure out date and rates.

    3 votes

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  13. Currently, the only required information the guest needs to input when instantly booking via Hostfully is their name, email and dates. We need to collect mobile phone numbers, whether or not they're bringing a pet and would like to require a message from them about their stay.
    For instant booking on Airbnb, you can require the guest to answer your customized questions at booking. It would remove so much back and forth for me if I could customize what we capture from the guest at the time of booking.

    3 votes

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  14. It would be really helpful to be able to select a timeframe for the discount - ie. Stay 7 nights and receive % discount.

    Also to be able to apply the discount to particular houses as not all our property owners like to offer discounts

    16 votes

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  15. The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.

    2 votes

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  16. It seems I have been getting more fake inquiries from bots when I post our direct book link in social media posts. It would be nice if we could have an extra layer of protection from bots.

    4 votes

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  17. I'd like to be able to modify the Booking Confirmation web page (not message), in order to be able to add Google Tag Manager tracking to it, and pass booking details into the tracking code:

    Property Name
    Transaction ID
    Total Price
    Taxes
    Number of nights booked

    Thanks!

    2 votes

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  18. Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.

    4 votes

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  19. A guest should be able to select multiple properties/ room and pay for them all in one transaction instead of having to have multiple transactions for each one

    6 votes

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  20. Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.

    3 votes

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