6 results found
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Support SMS two-way for Service Provider and Owner
It's supported for SMS two-way messaging and the SMS sent from Hostfully to the Service Provider's mobile device is all good. However, when the Service Provider replies to that SMS, we don't see it in the Hostfully Inbox or on our phone number because it only works for guests.
The ability to see replies from Cleaners in the Inbox would be helpful for team communication. We can see everything in one inbox.
2 votesThe communication platform we use for sending SMS forces us to use numbers that are registered number in a particular country and does not allow responses to be sent to these numbers. This is a spam prevention restriction, and the SMS protocol does not allow specifying a different "reply-to" number, like the email protocol does. So unfortunately, this feature request can not be entertained. We recommend using messages via the Hostfully inbox instead.
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Have ability to Pre-approve Vrbo inquiries in Inbox
I want to pre-approve Vrbo inquiries, similar to what it works for Airbnb's.
3 votesVrbo's API does not support this functionality at this time, so we can not support this on our end. We can re-open this once they provide support, if they ever do. Thanks.
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The time zone in the Inbox needs to be based on where the property is
In the Inbox, it is currently by design that the system displays the timezone of the person who is checking. The PM would like to request the Inbox to show the timezone based on the property's location.
1 voteIt does not make sense in the Inbox, to show the property timezone.
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Chat GPT integration
Integrate Chat GPT with the inbox
1 voteDeclining this because chatGPT integration is not a feature suggestion. We are planning to integrate AI in the platform in many different ways and our approach is featured-driven.
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Support sending text alongside photos to Airbnb guests
As a PM, for Airbnb, I would like to send text alongside photo attachment in PMP Inbox. As of now, they can’t go together, and only photo goes through to Airbnb.
10 votesThe Aribnb API does not support sending text as an attachment, they only support images. So what you can do is take a photo of the text you want to send and send the photo as an attachment.
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Responses from PM's Email shows in the Hostfully inbox
For PM's who have Hostfully's inbox forwarding to their email (i.e. Gmail), show their response from Gmail in the Hostfully inbox so that they can still see the full thread in Hostfully.
1 voteThis is not a feature we intend to support.
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